Marlen Galvan
Rogers,AR
Summary
Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Effective at organizing paperwork and resolving discrepancies.
Overview
10
10
years of professional experience
Work History
Mortgage Loan Officer Assistant
Flat Branch Home Loans
03.2023 - Current
- Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
- Set up files using loan officer checklist and submitted on-time for processing.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
Lead Registered Dental Assistant
Pediatric Dental Associates & Orthodontics
06.2015 - 03.2023
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Administrative Assistant
Pediatric Dental Associates & Orthodontics
06.2015 - 06.2016
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Directed customer communication to appropriate department personnel.
Sales Associate
Baby Gap
11.2013 - 05.2015
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Increased purchase amounts by cross-selling with similar products.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Rogers Heritage High School
Rogers, AR05.2013
Skills
- Detail-Oriented
- Communication Skills
- Adaptability/Flexibility
- Excellent Customer Service
- Relationship Building
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Languages
English
Spanish
Timeline
Mortgage Loan Officer Assistant
Flat Branch Home Loans
03.2023 - Current
Lead Registered Dental Assistant
Pediatric Dental Associates & Orthodontics
06.2015 - 03.2023
Administrative Assistant
Pediatric Dental Associates & Orthodontics
06.2015 - 06.2016
Sales Associate
Baby Gap
11.2013 - 05.2015
High School Diploma -
Rogers Heritage High School
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