MARLEN IZQUIERDO
Sparks,NV
Summary
Dedicated advocate with experience in crisis intervention and client support. Proven ability to conduct assessments and connect individuals to essential resources, ensuring safety and empowerment. Strong collaborator with community organizations to enhance service delivery for vulnerable populations.
Overview
17
17
years of professional experience
Work History
Shelter Advocate
Domestic Violence Resource Center
Reno, Nevada
03.2026 - Current
- Provided crisis intervention support for individuals experiencing domestic violence.
- Conducted safety assessments to identify and address client needs and risks.
- Advised clients on housing options, ensuring connection to appropriate shelters and transitional housing programs for those fleeing abuse.
- Collaborated with community resources to improve access and coordination of services for clients.
- Educated clients on available legal options and advocacy services.
- Developed and maintained client case files, ensuring accurate documentation.
- Maintained detailed records of client interactions in accordance with agency policy.
- Participated in trainings related to advocacy work with survivors of abuse.
WIC Eligibility Worker ll
Community Health Alliance
Reno, Nevada
03.2024 - 02.2026
- Assessed client eligibility for health programs and services, ensuring compliance with guidelines.
- Conducted income eligibility screenings, ensuring accurate determination of client qualifications for health programs.
- Maintained accurate records within eligibility management system to support case tracking.
- Educated clients on health resources and program options, enhancing their access to necessary services.
- Provided information to clients regarding their rights, responsibilities, and other relevant matters related to the programs they were applying for.
- Performed anthropometric screenings to assess clients' physical measurements for health assessments.
- Delivered nutrition education sessions to inform clients about healthy eating practices.
- Issued food packages to clients as part of nutritional assistance programs.
- Facilitated community referrals, linking clients with additional support services and resources to address their needs.
- Answered phone calls to assist clients with inquiries and provide necessary information.
- Scheduling appointments
ARP Services Manager
ITCN-FVPP
Reno, Nevada
01.2019 - 02.2024
- Supervised and trained staff while managing budget for non-profit, ensuring effective allocation of resources., Entered and maintained client personal information in database, tracking services provided to enhance client support., Compiled financial data for grant reporting. Advocated for victims of domestic violence and provided emergency services, processed program intakes, conducted initial assessments, and delivered crisis intervention. Coordinated program activities with tribes and communities, fostering collaboration and engagement to meet program goals. Developed project plans for implementation, assigning, and directing the activities of the project, developing plans, short and long-term goals, and strategy planning.
- Compiled financial data for grant reporting. Advocated for victims of domestic violence and provided emergency services, processed program intakes, conducted initial assessments, and delivered crisis intervention.
- Coordinated program activities with tribes and communities, fostering collaboration and engagement to meet program goals.
- Developed project plans for implementation, assigning, and directing the activities of the project, developing plans, short and long-term goals, and strategy planning.
WIC Educator/CLC Counselor
ITCN-WIC
Reno, Nevada
01.2010 - 01.2019
- Delivered nutrition education to families on healthy eating and breastfeeding, enhancing knowledge and awareness. Assessed individual needs for care plans and referred participants to appropriate health and social services programs, ensuring comprehensive support. Documented nutrition plans and prescribed food packages, facilitating access to necessary resources. Responded to incoming phone calls, providing assistance and information to callers, checking voice mails, answering emails, group counseling meetings, one on one counseling, checking biometrics, and hemoglobin.
- Developed lesson plans to enhance student engagement and learning outcomes.
- Facilitated workshops on technology integration in classroom settings.
- Collaborated with parents to address student needs and progress updates.
Education
High School Diploma -
Mountain View High
Santa Ana, CA06-2002
Skills
- Crisis intervention
- Client advocacy
- Customer support
- Financial oversight
- Data entry accuracy
- Proficient in Microsoft Office (Word, Excel, Outlook, etc)
- Staff training
- Recruiting & hiring talent
- Team leadership
- Organized
- Multitasking
- Friendly, courteous, & service oriented
- Bilingual (Spanish & English)
ACTIVITIES AND INTERESTS
Family, Waterfalls, Listening to music, Long drives, Travel, Great food
Timeline
Shelter Advocate
Domestic Violence Resource Center
03.2026 - Current
WIC Eligibility Worker ll
Community Health Alliance
03.2024 - 02.2026
ARP Services Manager
ITCN-FVPP
01.2019 - 02.2024
WIC Educator/CLC Counselor
ITCN-WIC
01.2010 - 01.2019
High School Diploma -
Mountain View High