Shushana Flores
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Willing to relocate: Anywhere
Qualified Shelter Advocate with solid foundation in providing comprehensive support to individuals in need. Successfully managed crisis intervention and conflict resolution, while ensuring safe environment. Demonstrated empathy and strong communication skills, fostering trust and rapport with clients.
Experienced with crisis intervention and providing essential support to vulnerable populations. Utilizes strong communication and empathy to build trust and rapport with clients. Knowledge of conflict resolution techniques and creating safe, supportive environment.
Work History
Shelter Advocate
1 Month- Advocated for clients in legal proceedings, ensuring their rights and interests were represented effectively.
- Developed safety plans tailored to individual circumstances, enhancing client protection strategies.
- Conducted intake assessments to identify client needs and connect them with appropriate resources.
- Facilitated support groups, fostering a safe environment for sharing experiences and building community connections.
Breakfast Attendant
2 Months- Prepared and presented breakfast items according to quality standards and guest preferences.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Assisted guests with dietary restrictions by providing appropriate food options and information.
- Monitored inventory levels, restocking supplies to meet daily operational needs efficiently.
- Implemented feedback from guests to enhance menu offerings and improve overall guest satisfaction.
Bartender
1 Year 1 Month- Welcomed customers at the entrance to create a friendly atmosphere.
- Taking drinks and food orders
- Greeting customers
- Processed customer payments efficiently at the bar.
- Ensured cleanliness and organization of bar area to create inviting atmosphere.
- Coordinated with kitchen staff to deliver timely food and drink service.
- Built rapport with regular patrons to personalize and enhance their experience.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Maintenance
9 Months- Conducted routine maintenance on recording equipment to ensure optimal performance.
- Executed scheduled maintenance on outdoor equipment to enhance reliability.
- Compiled reports on system performance and maintenance operations to support decision-making.
Dispatcher
2 Years 3 Months- Coordinated dispatch operations for emergency response teams, ensuring timely deployment of resources.
- Monitored radio communications to facilitate swift incident responses and enhance situational awareness.
- Received and dispatched calls for emergency services.
- Assisted officers by providing real-time information during critical situations.
- Prioritized incoming calls based on urgency, optimizing resource allocation during critical situations.
- Managed call logs and incident reports for accurate record-keeping.
- Tracked vehicles using GPS technology and provided real-time status updates.
- Handled incoming calls for emergency services efficiently.