Marlén Martinez
Fond du Lac,US
Summary
Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Quick and fast paced multitasker. Capable of being loyal and reliable. Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Dunkin'
Palatine, US
05.2019 - Current
- Trained new employees on company policies and customer service standards.
- Performed tasks efficiently to ensure smooth operations during busy periods.
- Assist with a variety of financial tasks, including cash handling and deposit preparation.
Head Coach
Mundelein Lions
Mundelein, IL
06.2025 - 08.2025
- Coordinated game strategies and practice schedules for optimal team preparation.
- Evaluated athlete progress and provided constructive feedback for improvement.
- Mentored assistant coaches in effective teaching methods and leadership techniques.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Organized community outreach events to promote the team and engage fans.
- Maintained positive relationships between players, coaches, parents, administrators.
Program Aide
Boys and Girls Club
Fond du Lac, Wisconsin
01.2024 - 05.2025
- Facilitated recreational activities to promote teamwork and social skills
- Supervised students during recess and lunch periods.
- Maintained accurate records of attendance and participant engagement activities.
- Identified issues and brought problems to attention of professionals for immediate resolution.
Cashier
truSAVE
Mundelein, US
01.2023 - 08.2023
- Educated customers about promotions to increase sales.
- Completed numerous transactions per day all while running the front by myself at times.
- Friendly to customers and made sure that they understood the way that the store worked.
- Rearranging a whole isle, start to finish.
Assistant Coach
Spartan club
Schaumburg, US
02.2022 - 07.2022
- Oversaw all Soccer drills and fitness circuits to help athletes improve their coordination and performance.
- Did some research to plan ahead for future practices/ clinics.
- Worked with parents, boosters, and other resources to make sure that all of the team's needs were met, including all soccer equipment and arrangements.
Education
BBA - Sport and Recreation Management
Marian University
Fond du Lac, WI01.2026
High School Diploma -
Mundelein High School
Mundelein, IL05-2021
Some college - Medical Assisting
College of Lake County
Grayslake, ILSkills
- Excellent verbal communication
- Cash drawer balancing
- Heavy lifting
- Customer service
- Store merchandise handling
- Cash register operations
- Store cleanliness and appearance
- Receipt and refund issuance
- Staff training
- Multi-Task Management
- Coaching and mentoring
- Sports management
- Program planning
Accomplishments
• Was named captain to a soccer team of 16 and more players for 4 years
• Have left such a positive remark on all previous jobs, many recommendations
• Have left such a positive remark on all previous jobs, many recommendations
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
cpr
Affiliations
volunteer, 2025 NFL DRAFT, Green Bay WI
Timeline
Head Coach
Mundelein Lions
06.2025 - 08.2025
Program Aide
Boys and Girls Club
01.2024 - 05.2025
Cashier
truSAVE
01.2023 - 08.2023
Assistant Coach
Spartan club
02.2022 - 07.2022
Shift Leader
Dunkin'
05.2019 - Current
BBA - Sport and Recreation Management
Marian University
High School Diploma -
Mundelein High School
Some college - Medical Assisting
College of Lake County