Marlena Maahs

• Answering client calls / Contacting clients
• Inputting client invoices and payments into Quickbooks
• Organizing client tax forms in order of the program
• Filing
• Simple Tax Returns
• Worked flexible schedule and extra shifts to meet business needs

• Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter
• Handled customer inquiries, complaints, and special requests professionally and effectively
• Write on cakes
• Deliver products
• Find ways to make the business successful
• Worked flexible schedule and extra shifts to meet business needs

• Managed time effectively to balance multiple tasks such as checking in/out voters, answering questions, and maintaining lines in an orderly fashion
• Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management
• Posted signs, instructions and statutory notices for incoming voters to see
• Opened and closed polling booths
• Took initiative at closing time to make sure poll stations are closed on time for the Warden and Clerks

• Assisted with maintaining clean and organized store appearance
• Collected and returned all hand baskets and shopping carts to proper place for new customer use
• Worked together with cashiers to guarantee customer satisfaction
• Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care
• Contributed to positive work culture through effective communication and collaboration with coworkers
• Answered customer inquiries and provided product guidance
• Communicated with shoppers in TO GO the daily tasks and goals for the day
• Worked flexible schedule and extra shifts to meet business needs

Alex got into a motorcycle accident in May of 2023. I met him because he worked in the same building as me with my accounting job.

• Drove him to client appointments
• Consulted businesses
• Made To-Do lists to keep him organized
• Input business receipts to keep track of expenses
• Worked flexible schedule and extra shifts

• Greeted customers entering store and responded promptly to customer needs
• Worked flexible schedule and extra shifts to meet business needs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Worked Online Order Pick-Up desk
• Helped customers complete purchases, locate items, and join the reward program
• Restocked and organized merchandise in front lanes
• Assisted customers with returns, refunds and resolving transaction issues