Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marlena Martinez

San Francisco,CA

Summary

Administrative professional with extensive experience in patient admissions and confidentiality at Seton Medical Center. Demonstrated expertise in multi-tasking and conflict resolution, proficient in Microsoft Office Suite and Epic systems. Focused on enhancing operational efficiency and providing exceptional customer support in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Emergency Room Admissions Clerk

Seton Medical Center
Daly City, CA
11.2020 - 01.2024
  • Greeted and checked in patients, collected personal medical information, verified medical insurance coverage, explained hospital policies and procedures, answered phones, maintained and organized patient records while providing confidentiality, scheduled patient follow-up appointments

Administrative Support and Recruitment

Swissport SFO
San Francisco, CA
04.2015 - 11.2020
  • Provided recruitment and clerical support such as answering phones, data entry, work order preparation and processing, annual audit preparation, purchasing and comms with vendors, expense reporting and routine management of high level tasks with confidentiality; daily tracking log of team members, quality controls, maintenance and manufacturing resolutions

Administrative Manager

Wizard of Metals
San Francisco, CA
12.2010 - 01.2015
  • Managed and maintained the front office; greeting customers, answering phones, email communications, purchased and approved all office supplies ordered, vendor contract management and reporting and customer support

Education

City College of San Francisco

High School Diploma -

San Francisco Mission High School

Skills

  • Active listening
  • Verbal and written communication
  • Multi-tasking
  • Conflict resolution
  • Cultural awareness
  • Confidentiality
  • Timeline management
  • Microsoft Office Suite
  • Data entry and database management
  • Scheduling software
  • Dispatching software
  • Epic/Apex systems
  • HIPAA compliance

References

References Available Upon Request

Timeline

Emergency Room Admissions Clerk

Seton Medical Center
11.2020 - 01.2024

Administrative Support and Recruitment

Swissport SFO
04.2015 - 11.2020

Administrative Manager

Wizard of Metals
12.2010 - 01.2015

City College of San Francisco

High School Diploma -

San Francisco Mission High School

Similar Profiles

CREATE PROFILE