Marlena Smith
Mount Dora,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining checkout processes at Walmart Supercenter. Excelled in customer engagement and efficient cash handling, significantly contributing to team efforts and store environment. Demonstrates exceptional problem-solving abilities and a commitment to positive customer interactions, embodying reliability and responsibility.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate/Customer Service
Walmart Supercenter
Mount Dora Fl 32757
02.2016 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma - Mathematics,science,social Studies,
Apopka High School
Apopka, FL 3270305.1996
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Engagement
- Cash Handling
- Customer Assistance
- Time Management
- Money Handling
- Self-Checkout Assistance
- Friendly and Helpful
- Reliable and Responsible
- Positive Customer Engagement
- Team Cooperation
- Ability to Lift 40 pounds
Timeline
Retail Sales Associate/Customer Service
Walmart Supercenter
02.2016 - 10.2023
High School Diploma - Mathematics,science,social Studies,
Apopka High School