Ronald Lansaw
Glen Burnie,MD
Summary
Outstanding Customer Service Representative. Self-motivated - able to work 100% without little or no supervision. Experience working in a fast-paced environment. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
73
73
years of professional experience
Work History
Retail Sales Associate/Customer Service
Shoreline Seafood Inc
05.2000 - 08.2022
- Assisted customers in their selection of all seafood products
- Complete cash and credit card processing with 100% accuracy
- Accomplished weekly and monthly inventories.
Supervisor of Operations
United States Postal Service
05.2005 - 01.2007
- Supervised 25 mail carriers in the sorting, processing, delivery and transporting of all types of mail
- Updated and verified all overtime.
Bookkeeper
FHG Inc
09.1990 - 12.2005
- Accounts receivables and payables for over 100 clients
- Maintain detailed database
- Reconcile all accounts with 100% accuracy.
Supervisor of Operations
United States Postal Service
01.2000 - 03.2005
- Supervised 45 automation clerks and mail handlers in the sorting, processing and distribution of all types of mail
- Ether net all automation ( 30 ) to update daily route changes.
Tax Collector
Internal Revenue Service
05.1997 - 12.1999
- Received incoming calls from deliquent taxpayers
- Resolved tax problems
- Established, documented and distributed correspondence with proposed payment plans
Tax Collector
COMPTROLLER OF MARYLAND
03.1996 - 05.1997
- Received incoming calls from and made outgoing calls to delinquent taxpayers
- Resolved tax problems
- Established, documented and distributed correspondence with proposed payment plans to taxpayers
- Completed special projects with outstanding results.
United States Air Force
01.1966 - 08.1990
- Honorable Discharge with rank of E-7 ( Msgt )
- Possessed a highly compartmental Top Secret security clearance.
Education
Chicksands Business Management
University of Maryland, A.F
Master Degree - Management
Troy University
09.1989
Bachelor of Science - Business Management
University of Maryland
06.1986
Skills
- Cash Handling Accuracy
- Answering Customer Questions
- Cash Register Operation
- Excellent People Skills
- Shipment Processing
- Listening Skills
- Retail Store Operations
- Verbal and Written Communication
- Documentation and Recordkeeping
- Credit and Cash Transactions
- Customer Service
- Time Management
Timeline
Supervisor of Operations
United States Postal Service
05.2005 - 01.2007
Retail Sales Associate/Customer Service
Shoreline Seafood Inc
05.2000 - 08.2022
Supervisor of Operations
United States Postal Service
01.2000 - 03.2005
Tax Collector
Internal Revenue Service
05.1997 - 12.1999
Tax Collector
COMPTROLLER OF MARYLAND
03.1996 - 05.1997
Bookkeeper
FHG Inc
09.1990 - 12.2005
Chicksands Business Management
University of Maryland, A.F
Master Degree - Management
Troy University
Bachelor of Science - Business Management
University of Maryland
United States Air Force
01.1966 - 08.1990
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