Marlena Young
Greensboro,NC
Summary
Dedicated, quick-learning professional with a background in customer service, logistics, airport support, personal care, retail, and security. Known for being dependable, adaptable, and results-driven. Seeking a role where I can grow, take on new challenges, and bring strong energy and commitment to a team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Total Companion Care
Winston-Salem, NC
12.2023 - Current
- Helped clients with personal hygiene, grooming, meals, and medication reminders.
- Offered emotional support and daily companionship.
- Communicated clearly with supervisors on client needs.
Security Officer
Marksman Security Services
High Point, NC
09.2022 - Current
- Monitored facilities to ensure safety and compliance.
- Remained alert, professional, and calm under pressure.
- Provided directions and assistance to staff and visitors.
- Completed incident reports and maintained secure areas.
Package Handler
UPS
Greensboro, NC
11.2022 - 05.2023
- Loaded, sorted, and scanned high volumes of packages efficiently.
- Maintained a safe work environment in a fast-moving warehouse.
- Supported team goals with strong attention to detail.
Passenger Services Agent
Prospect Airport Services
Newark, NJ
01.2022 - 07.2022
- Assisted travelers with boarding, baggage handling, and mobility needs.
- Delivered top-tier service in a fast-paced airport setting.
- Ensured safety procedures were followed on and off the plane.
Crew Member
Wendy’s
Newark, NJ
12.2021 - 05.2022
- Provided great customer service in dining and drive-thru areas.
- Worked registers, took orders, and maintained cleanliness.
- Operated with speed and accuracy during high-volume hours.
Retail Sales Associate
Abercrombie & Fitch
Newark, NJ
01.2018 - 09.2020
- Welcomed customers and helped them find items and sizes.
- Kept sales floor organized and visually appealing.
- Managed stock and supported inventory counts.
Education
Dudley Cosmology
Greensboro, NC10-2020
High School Diploma -
West Side High School
Newark, NJ06-2020
Skills
- Customer Service
- Team Collaboration
- Conflict Resolution
- Airport & Passenger Support
- Security & Surveillance
- Shipping & Handling
- Personal Care
- Cosmetology
- POS Systems
- Time Management
Certification
- Cosmetology Certificate, [School Name], [Year]
- CPR/First Aid, [Organization], [Year]
Timeline
Personal Care Assistant
Total Companion Care
12.2023 - Current
Package Handler
UPS
11.2022 - 05.2023
Security Officer
Marksman Security Services
09.2022 - Current
Passenger Services Agent
Prospect Airport Services
01.2022 - 07.2022
Crew Member
Wendy’s
12.2021 - 05.2022
Retail Sales Associate
Abercrombie & Fitch
01.2018 - 09.2020
Dudley Cosmology
High School Diploma -
West Side High School