Marlene Abskharaun Khalil

• Provided service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out.
• Facilitated communication between patients and various departments and staff.
• Followed document protocols to safeguard confidentiality of patient records.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Communicated positively with children and guardians.
• Played games, worked on puzzles and read books to young children.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
• Maintained updated list of emergency contact information and child's health information in case of emergencies.

• Maintained effective schedule balance between rest periods, active play and instruction.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Joint Nursing Program

• Dean's List [Fall 2019- Fall 2022]
• 3.7 GPA
• Member of Sigma Theta Tau International Honor Society of Nursing