Marlene DoSoito
East Providence,RI
Summary
Detail-oriented bilingual Phlebotomist with a strong track record in painless venipuncture. A very responsible and hardworking professional dedicated to using compassionate and caring approaches to provide outstanding services to patients with a positive attitude. Accustomed to addressing physical and mental disabilities and monitoring needs for patients. Ready to apply her experience and continue furthering her phlebotomy career in a higher position.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Lifespan
07.2023 - Current
- Assisted in training new phlebotomists by sharing knowledge and best practices, fostering a collaborative work environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
DSP
Looking Upwards
02.2017 - Current
- Achieved a clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Phlebotomist
East Side Clinical Laboratory
03.2022 - 06.2023
- Assessed veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Executed centrifuging blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Processed client payments and collected appropriate billing information.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Coached patients to ease fears, explained procedures and enhanced cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Barista
Sip N Dip
03.2016 - 05.2017
- Excelled in operating cash register, collected payments and provided accurate change for over 50 customers a day.
- Prepared and served several coffee, espresso drinks, blended coffees and teas.
- Greeted every guest with pleasant smile and superior customer service.
- Attained a clean and organized workspace, enabling coworkers to locate resources and product.
- Earned praise for memorizing official and off-menu coffee and tea preparations.
Education
Certification - Phlebotomy, EKG
911 Programs
Warwick, RI11.2021
Bachelor of Science - Health Science, Minor in Portuguese
Rhode Island College
Providence, RI05.2021
High School Diploma -
Mt. Hope High School
Bristol, RI05.2016
Skills
- Attentive to People
- Drawing Blood
- Specimen Collection
- Good Work Ethic
- First Aid/CPR
- Organizational Skills
- Compassionate client care
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Behavior redirection
- Order of Draw Collection
- Patient Care
Languages
English
Portuguese
Timeline
Phlebotomist
Lifespan
07.2023 - Current
Phlebotomist
East Side Clinical Laboratory
03.2022 - 06.2023
DSP
Looking Upwards
02.2017 - Current
Barista
Sip N Dip
03.2016 - 05.2017
Certification - Phlebotomy, EKG
911 Programs
Bachelor of Science - Health Science, Minor in Portuguese
Rhode Island College
High School Diploma -
Mt. Hope High School