Marlene G. Benancio
Chicago,USA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
Work History
Stocking, Gelato Artist
Amorino
Chicago, IL
08.2023 - Current
- Skillfully making gelato roses and bouquets in a variety of flavors upon customer request.
- Assisted with inventory control measures including receiving deliveries, stocking shelves, conducting cycle counts, identifying shrinkage risks.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Make high-quality Italian coffee for hot chocolates, coffees, and espresso-based cocktails.
Chef
Toms Place Pancake House
Chicago, IL
09.2022 - 07.2024
- Developed diverse menu options reflecting seasonal ingredients and customer preferences.
- Ensured high standards of food safety and sanitation practices across all kitchen operations.
- Trained and mentored junior kitchen staff, enhancing team performance and culinary skills.
Mentor/Programer
Infinity Math Science & Technology High School
Chicago, IL
09.2019 - 07.2024
- Guided students in STEM projects, fostering critical thinking and problem-solving skills.
- Developed personalized learning plans to address diverse student needs and promote academic growth.
- Coordinated communication between departments to streamline information flow and enhance collaboration.
Sales Associate
Burlington
Cicero, IL
08.2023 - 06.2024
- Guided customers through product selections, enhancing shopping experience and driving sales.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Trained new associates on sales techniques and customer service best practices, fostering team development.
Education
Bachelor of Science - Business
University of Illinois at Chicago
Chicago, IL06-2027
Associate in Science - Business
Richard J. Daley College
Chicago, IL09-2023
Skills
- Service station stocking
- Teamwork and collaboration
- Organization
- Time management
- Customer service
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stocking, Gelato Artist
Amorino
08.2023 - Current
Sales Associate
Burlington
08.2023 - 06.2024
Chef
Toms Place Pancake House
09.2022 - 07.2024
Mentor/Programer
Infinity Math Science & Technology High School
09.2019 - 07.2024
Associate in Science - Business
Richard J. Daley College
Bachelor of Science - Business
University of Illinois at Chicago