Marlene Gonzalez
Clinical Counselor
Miami,FL
Summary
Knowledgeable professional possesses a detailed understanding of principles, methods, and procedures. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented approach to assessing patient needs to present problem resolution aims. Expertise in cultivating lucrative client relationships and implementing better processes and procedures. Comfortable working either autonomously or in team-based settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
ORR-South West Key-Casa Kokopelli
Mesa, AZ
08.2016 - 02.2021
- Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
- Provided individual and group counseling to clients struggling with mental health issues.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Facilitated psychoeducational groups on topics such as stress management, coping skills, and relapse prevention.
- Maintained detailed records of client progress in accordance with HIPAA regulations.
- Assisted in crisis intervention when needed to provide immediate support for clients in distress.
- Implemented evidence-based interventions based on best practices in the field of mental health counseling.
- Offered referrals to community resources that could assist clients in meeting their needs.
- Attended continuing education courses related to current trends in the field of mental health counseling.
- Assisted in research projects conducted by universities or other organizations related to improving access to quality care for individuals living with a mental illness.
- Documented service plans, treatment reports and progress notes.
- Discharge Plan.
Post Partum Depression Counselor
Memorial Regional Hospital System
North Hollywood, FL
02.2013 - 01.2015
- Assisted therapists with patient intake and evaluation processes by gathering relevant medical history information.
- Provided therapeutic activities and interventions to clients as directed by the therapist.
- Maintained accurate records of client progress, treatments, plans and goals in accordance with HIPPA regulations.
- Coordinated communication between patients, physicians, therapists and other healthcare providers.
- Provided emotional support to clients who were dealing with chronic pain or mental health issues.
- Participated in team meetings with therapists, physicians and other healthcare professionals to discuss client care plans.
- Transported patients safely from one area of the facility to another using wheelchairs or gait belts when necessary.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Recorded detailed prognosis, treatment, responses, and progress notes in patient charts.
- Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
Specialist Consultant in Medicaid Programs
Health System One-Medicaid
Hallandale Blvd Beach, FL
02.2005 - 02.2012
- Developed and implemented strategies to increase efficiency and reduce costs for clients.
- Conducted research, analyzed data, and developed reports to evaluate the effectiveness of client solutions.
- Maintained strong relationships with clients by providing excellent customer service.
- Collaborated with other consultants to develop innovative solutions for challenging projects.
- Organized meetings with stakeholders from multiple departments to discuss project objectives.
- Advised clients on best practices related to their industry standards.
- Assessed existing technologies used by clients to ensure they are up-to-date and functioning properly.
- Identified needs of customers promptly and efficiently.
- Worked closely with human resources to support employee management and organizational planning.
- Determined consumer needs to provide products and services appealing to larger market.
Education
Master of Science - Marriage And Family Therapy
Barry University
Miami, FL10-2011
Skills
- Clinical Documentation
- Clinical interventions
- Individual and Group Counseling
- Family therapy background
- Cultural Sensitivity
- Expertise in Several Therapeutic Methods
- Goal and Care Plan Development
- Safety and risk assessments
- Medicaid familiarity
- Exceptional problem solver
- Crisis Intervention
- Bilingual in Spanish-English
- Outreach and Referral programming specialist
- Hypnosis and Regressions
- Leadership
Certification
- Specialist with a major in Family and Marriage Counseling
- Master of Sciences with a major in Exceptional Education
- Bachelors with a Major in Psychology FIU 2004
- Florida International Society of Clinical Hypnosis
- A.A with a major in Arts MDC 2000
- International Congress of Play and Art therapy (Mexico)
Timeline
Mental Health Counselor
ORR-South West Key-Casa Kokopelli
08.2016 - 02.2021
Post Partum Depression Counselor
Memorial Regional Hospital System
02.2013 - 01.2015
Specialist Consultant in Medicaid Programs
Health System One-Medicaid
02.2005 - 02.2012
Master of Science - Marriage And Family Therapy
Barry University
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