Marlene Knowles

Guided tenants in accessing employment prospects when needed.

Obtained and documented academic and skill-training details from schools linked to tenants' children.

Promoted engagement in projects focused on establishing job linkages.

Supported collaboration efforts for after-school and summer camps.

• Assisted team members on mobile unit completing daily tasks efficiently, contributing to overall productivity.
• Maintained work area cleanliness to ensure safe and efficient work environment.
• Followed safety protocols diligently, reducing workplace accidents and ensuring compliance.
• Collaborated with team members to complete assignments on time and meet project deadlines.

Streamlined tenant recertification tasks to ensure timely completion.

Updated tenants about ongoing maintenance repairs.

Oversaw smooth transitions during lease turnovers.

Interviewed prospective tenants for recent property acquisitions.

Collected rent and inspected buildings for cleanliness and safety.

Compiled documentation highlighting non-compliance issues in tenant agreements.

• Assist clients in finding permanent stable housing
• Completes housing assessments
• Implementation of research on housing websites to link clients to available units
• Prepares clients for housing interviews and job interviews
• Knowledges of Cares; Home; Microsoft Word; excellent written and verbal communication skills
• Prepares clients with mental health housing for 2010E
• Completes housing packages for submission to DHS
• Knowledge of all housing subsidies
• Works in collaboration with case managers to ensure client are housing ready

• Cleaned, Mopped, Dusted Entire Apartment
• Supplied all Cleaning Materials
• Vacuum and Swifter
• Laundry Service Available Upon request

• Administered patient medications and prepared and served meals
• Escorted patients to and from appointments
• Assisted with and provided personal hygiene care and activities of daily living

• Discussed program services offered with clients; works to empower clients to achieve health recovery and independence; ensures that assessments and reassessments are completed in a timely manner
• Assisted service providers with case conferences; accompanies clients to medical and legal appointments
• Conducted home visits to assess living arrangements at Scatter-site housing developments; assists clients with securing adequate housing

• Shadowed Licensed Mental Health Counselor during groups in facility; facilitated MICA groups
• Participated in case conferences and staff meetings regarding patient hospitalization and care
• Gained an understanding of essential mental health interviewing and counseling skills

• Coordinated services offered through staff, landlords, city agencies, community based organizations, and any other services pertaining to the obtainment of permanent housing
• Encouraged and assisted landlords in applying for government financing to open more middle income housing to low income tenants; accompanied families to view available apartments
• Made determinations as to when and if an apartment is habitable by monitoring repairs made
• Arranged and scheduled apartment interviews with building managers and landlords

• Discussed program services offered with COBRA clients; supervised a team of 3 regarding team meetings, directives, and review of progress notes; worked to empower clients to achieve health recovery and independence; ensured that assessments and reassessments were completed in a timely manner
• Assisted service providers with case conferences; Accompanied clients to medical and legal appointments
• Conducted home visits to assess living arrangements; assisted clients with securing adequate housing
• Participated in outreach programs to assists clients with reengagement and case load maintenance
• Submitted daily progress notes for documentation in client case records