Marlene Romero Acevedo
Kent,WA
Summary
At Paolo's Italian Restaurant, I excelled in enhancing guest experiences and managing dining operations with a blend of strong verbal communication and effective multitasking. Skilled in greeting guests, reservation coordination, and cleanliness maintenance, I led training for new hires, significantly improving team efficiency and customer satisfaction. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Paolo's Italian Restaurant
Kent, USA
08.2018 - Current
- Ensured immediate and friendly customer reception.
- Arranged accommodations according to specific requirements.
- Conducted training sessions for motivated newcomers in a dynamic environment.
- Assisted in conducting candidate interviews.
- Ensure all schedules are kept up-to-date.
- Conducted regular cleanliness checks to enhance the visual appeal of the premises.
- Arranged tables meticulously for a tidy appearance.
- Provided excellent assistance on each call.
- Oversaw orientation of newly hired staff.
- Managed reservation organization.
Education
High school diploma -
Kentwood High School
Covington, WA06.2020
Skills
- Dining Area Support
- Greeting guests
- Guest engagement
- Phone etiquette
- Reception Management
- Cash Management
- Effective multitasking
- Hospitality and accommodation
- Strong Verbal Skills
- Dining room management
- Reservation coordination
- Seating coordination
- Table setting arrangements
- Point of sale systems
- Cleanliness maintenance
Certification
- Driver's License, Valid from December 1, 2023 to December 1, 2028
- Food Handler Certification, Valid from May 1, 2023 to June 1, 2028
- Liquor and Cannabis Retail License
Languages
Spanish
Professional
Timeline
Hostess
Paolo's Italian Restaurant
08.2018 - Current
- Driver's License, Valid from December 1, 2023 to December 1, 2028
- Food Handler Certification, Valid from May 1, 2023 to June 1, 2028
- Liquor and Cannabis Retail License
High school diploma -
Kentwood High School
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