Marlene Samuels
Haledon,NJ
Summary
Motivated and dependable professional with experience in customer service and hands-on care. Known for staying organized, working well under pressure, and creating positive experiences for both customers and clients. Quick to learn, adaptable, and committed to maintaining a high standard of professionalism in any work environment.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Macys Department Store
Paramus, NJ
12.2020 - 04.2026
- Delivered attentive customer service by assisting shoppers with product selection, sizing, and purchases.
- Operated cash register efficiently, handling transactions, returns, and exchanges with accuracy.
- Maintained clean, organized fitting rooms and sales floor to enhance the customer experience.
- Replenished and restocked merchandise, ensuring items were properly displayed and accessible.
- Executed markdowns and updated pricing in accordance with store promotions and policies.
- Assisted in creating and maintaining visually appealing product displays.
- Monitored sales floor to ensure merchandise was arranged correctly and aligned with store standards.
- Collaborated with team members to meet daily store goals and maintain smooth operations.
- Resolved basic customer concerns in a professional and timely manner.
Home Health Aide
Region Care Nursing Agency
Queens, NY
09.2017 - 08.2018
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and toileting.
- Monitored and documented vital signs and changes in patient condition, reporting concerns to nursing staff.
- Supported mobility and safe transfers to prevent falls and promote independence.
- Provided compassionate emotional support while maintaining patient dignity and comfort.
- Assisted with meal preparation and feeding, ensuring proper nutrition and hydration.
- Maintained a clean, safe environment in accordance with infection control standards.
- Collaborated with healthcare team members to ensure continuity of care.
- Documented care provided in accordance with facility policies and procedures.
Education
Vauxhall High School
Kingston, JACertification - Home Health Aid Certification
Brandford Institute
Paterson, NJ02-2026
Skills
- Strong customer service and interpersonal communication
- Effective time management and task prioritization
- Ability to multitask in fast-paced environments
- Team collaboration and independent work capability
- Problem-solving and conflict resolution
- High level of organization and attention to detail
- Professionalism, reliability, and strong work ethic
- Adaptability and willingness to learn quickly
Timeline
Retail Sales Associate
Macys Department Store
12.2020 - 04.2026
Home Health Aide
Region Care Nursing Agency
09.2017 - 08.2018
Vauxhall High School
Certification - Home Health Aid Certification
Brandford Institute