Marlene Smith
Council Bluffs,IA
Summary
Results-driven CMS Lead Balance and Audit at Loomis, recognized for enhancing operational efficiency and ensuring compliance. Demonstrated strong problem-solving and attention to detail while implementing process improvements and mentoring junior staff. Proven ability to manage inventory effectively, optimize logistics, and increase customer satisfaction through clear communication and prompt issue resolution.
Over the 28 years at Loomis I have proven to be an asset. Willing to go above and beyond to ensure operations are completed. I have stepped up when needed and was able to have new members of Loomis come to our branch for training and take back with them what they saw and implemented at their branch.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CMS Lead Balance and Audit
Loomis
04.1997 - Current
- Monitored and balanced cash and coin inventories to ensure accuracy and security.
- Implemented process improvements that enhanced operational efficiency within cash handling procedures.
- Trained and mentored junior staff on balancing techniques and best practices.
- Coordinated logistics for cash deliveries, optimizing routes for timely service.
- Ensured compliance with company policies and regulatory standards during cash processing operations.
- Conducted regular audits of cash balances to identify discrepancies and implement corrective actions.
- Collaborated with management to streamline workflows, resulting in improved operational effectiveness.
- Collaborated on cross-functional teams to develop new features, ensuring seamless integration into existing systems.
- Implemented robust security measures, safeguarding sensitive data from potential breaches.
- Mentored junior team members, offering guidance on best practices and professional development opportunities.
- Increased customer satisfaction with prompt issue resolution, providing clear communication and thorough troubleshooting.
Education
No Degree -
Iowa Western Community College
Council Bluffs, IASkills
- Willingness to learn
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Works Well Under Pressure
- Reliability
- Excellent communication
- Adaptability and flexibility
- Punctual and dependable
- Decision-making
- Task prioritization
- Self motivation
- Inventory management
Certification
- Certified on a fork lift
Timeline
CMS Lead Balance and Audit
Loomis
04.1997 - Current
No Degree -
Iowa Western Community College