Marlene Tosches
Summary
Results-oriented Operation and Office Manager. Highly proficient in evaluating and improving organizational work processes to ensure cost savings while efficiently managing workflow in complex environments. Expertise in customer service and procedural development of staff.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Realty Associates
01.2002 - Current
- Negotiate sales for buyers and/or sellers
- Lead contact throughout the entire sales process
- Ensure all components of a successful sale are completed accurately and within their critical timeframes including: approval verifications, Purchase & Sales, Commitment letter, inspection(s)
- Comply with all State Real Estate Regulations.
Office
Hueson Wire and Cable
12.2022 - 10.2023
- All facets of receivables, payables, reconciliations and collections for a multi-million-dollar wire and cable manufacturer
- Troubleshooting, and resolving vendor invoice issues
- Maintaining excellent relationships with vendors and customers
- Processing in bound and out bound paperwork for domestic and international shipments
Office Manager
D.S. Yarckin Electric Inc.
06.2016 - 11.2022
- Master Scheduler working with clients, sub-contractors, and employees
- All facets of accounting; payables, receivables, reconciliations
- Responsible for managing all customer escalations issues both in the field and locally
General Manager
Cheever Industries
01.2005 - 01.2015
- Managed the day-to-day operations of a multi- million-dollar technology firm
- All facets of receivables, payable, reconciliations, and collections
- Special Project Sourcing and Procurement
- Major Account Management
- New Hire training and development, performance evaluations, and coached for career development
- Client Event Planning
Northeast Operations Manager
G. E. Capital ITS
01.1994 - 01.2002
- Manager of operations generating 290 million in product and services annually
- Defined and effectively implemented tasks to achieve immediate and successful completion of ITS business goals and objectives
- Upon Acquisitions, traveled to, and trained associates to determine appropriate staff to maintain
- Managed Customer Service Representatives, Sales, and Administrative Staff
- Responsible for hiring/discharging decisions, performance reviews, and coached for career development.
Education
Associate Degree - General Studies
Massachusetts Bay Community College
Framingham State College
Skills
- Account Receivables/Payables
- Special Project Manager
- Customer Service
- Master Scheduler
- Meeting and Event Planning
- Sales
Additional Information
- ACCOMPLISHMENTS , Regional Champion for Systems conversion to new on-line system Software Greenbelt training- Six Sigma (100% Perfection) Circle of Excellence Award- G.E Capital Presidents Club Award – G.E Capital Presidents Club Award- Re/Max Realty President of The Tosches Memorial Scholarship Foundation
Timeline
Office
Hueson Wire and Cable
12.2022 - 10.2023
Office Manager
D.S. Yarckin Electric Inc.
06.2016 - 11.2022
General Manager
Cheever Industries
01.2005 - 01.2015
Real Estate Agent
Realty Associates
01.2002 - Current
Northeast Operations Manager
G. E. Capital ITS
01.1994 - 01.2002
Associate Degree - General Studies
Massachusetts Bay Community College
Framingham State College
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