Marlene Ventura
Dallas,TX
Summary
Highly motivated bilingual Medical Assistant with over 11 years of experience seeking a position in a medical office, clinic, or hospital where I can utilize my clinical and office skills to provide excellent patient care. I am responsible, hardworking, proactive and team oriented with positive demeanor. Looking forward to becoming an asset to your team.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Medical Assistant
North Texas Family Clinic
Mesquite, TX
07.2018 - 03.2026
- Obtained and documented vital signs and chief complaints
- Checked patients in and out, collected payments, and verified billing information to ensure smooth patient flow and accurate financial transactions
- Scheduled and confirmed patient appointments
- Verified insurance eligibility and benefits prior to visits
- Coordinated referrals and secured prior authorizations with outside providers to facilitate timely patient care
- Prepared treatment rooms and assisted with diagnostic testing
- Collected blood samples and properly processed specimens for laboratory testing
- Communicated patient concerns, condition updates, and prescription refill requests to physicians to support informed clinical decisions
Medical Assistant
Patients Choice
Dallas, Texas
06.2017 - 07.2018
- Obtained and documented vital signs and chief complaints
- Administered injections and vaccines according to provider orders
- Performed yearly and sports physical examinations
- Conducted newborn screenings, including PKU, lead testing, and hearing tests
- Explained treatment procedures, medications, and special diets to patients
- Assisted patients with physical therapy exercises and treatments
- Assisted physicians with Pap smears and well-woman exams
- Provided translation services for physicians and patients
Medical Assistant
360 Clinics
Dallas, Texas
07.2015 - 11.2016
- Obtained and documented patient vital signs and chief complaints
- Performed routine laboratory procedures (venipuncture) and administered injections
- Conducted electrocardiograms (EKGs) and assisted with diagnostic testing
- Authorized prescription refills and communicated medication information to pharmacies
- Explained treatment medications, procedures, and special diets to patients
- Managed incoming calls and scheduled patient appointments
Customer Service Cashier
Family Dollar
Dallas, Texas
03.2012 - 07.2015
- Processed customer transactions efficiently at the register.
- Managed cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to improve customer service quality.
- Welcomed customers at the entrance and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Organized and replenished shelves with merchandise, racks, cases, bins, and tables with new or transferred merchandise.
Education
Medical Assistant -
Remington College
Dallas, Tx02-2014
High School Diploma -
Skyline High School
Dallas, TX05-2011
Skills
- Front and Back Office
- Insurance verification and referral authorizations
- Phlebotomy skills
- Cleaning and Sanitizing
Certification
- Nationally Certified Medical Assistant (NAHP)
- CPR/BLS, American Heart Association for Healthcare Providers American Heart Association First Aid
Timeline
Medical Assistant
North Texas Family Clinic
07.2018 - 03.2026
Medical Assistant
Patients Choice
06.2017 - 07.2018
Medical Assistant
360 Clinics
07.2015 - 11.2016
Customer Service Cashier
Family Dollar
03.2012 - 07.2015
Medical Assistant -
Remington College
High School Diploma -
Skyline High School