Marleni Padilla
Mesquite,TX
Summary
Proven Administrative Assistant and Accounting Administrator with a track record of enhancing efficiency at Young Chevrolet and Simple Auto Finance. Excelled in managing financial documents and customer relations, showcasing exceptional communication and technology skills. Achieved significant improvements in client satisfaction and operational productivity.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Young Chevrolet
Dallas, TC
12.2023 - 11.2024
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Accounting Administrator
Simple auto finance
Dallas, TX
05.2020 - 12.2023
- Processed invoices, payments and other financial documents accurately and efficiently.
- Prepared bank deposits, verified cash receipts and maintained current accounts receivable files.
- Resolved customer complaints or answered customers' questions.
- Schedule appointments for clients.
- Answered multi-line switchboard
- Provide excellent customer service via phone and in person.
- Guided employees in handling difficult or complex problems.
Education
High School Diploma -
Mesquite High School
Mesquite, TX05-2018
Skills
- Communication
- Teamwork
- Problem solving
- Planning and organizing
- Learning
- Technology
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Administrative Assistant
Young Chevrolet
12.2023 - 11.2024
Accounting Administrator
Simple auto finance
05.2020 - 12.2023
High School Diploma -
Mesquite High School