Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marlenne Rodriguez

West Valley City,UT

Overview

14
14
years of professional experience

Work History

Accountant, Secretary

Utah Express Trucking
Salt Lake City, UT
11.2021 - Current
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Courier

Fedex Express
West Valley City, UT
05.2019 - 01.2021
  • Delivery
  • Customer Service
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.

Driver

Lyft And Uber
Salt Lake City, UT
01.2019 - 04.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Customer Service

TWW/TIREHUB
Salt Lake City, UT
08.2016 - 03.2019
  • Accounting & Finance
  • Customer Development & Retention
  • Cold Calling New Customers
  • Creating Sales Flyers
  • Shipping & Receiving
  • Inventory Control
  • Order Picker Certified
  • Excel, Word, Office Knowledge
  • Delivered exceptional customer service, ensuring repeat business and client loyalty.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Answered customers' questions and providing exceptional customer service.
  • Provided outstanding customer service by addressing visitor needs promptly.
  • Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
  • Provided exceptional customer service by addressing inquiries promptly and thoroughly.
  • Maintained customer service standards for department and company at large.
  • Strengthened client relationships through regular communication and exceptional customer service.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Managed high call volume while maintaining excellent customer service standards.

Brand Ambassador

Mi Preferida 104.7 FM
01.2014 - 01.2016
  • Various Applications
  • Promotion Model
  • Photography
  • Multitasking

Sales

Tito's Tires
01.2012 - 01.2016
  • Customer Service
  • Various Application
  • Paper Work Sales
  • Inventory
  • House Keeping
  • General Office Work
  • Receiving
  • Pick up & Delivery
  • Tire Shop Experience

Customer Service

Cricket
01.2011 - 01.2012
  • Cashier
  • Sales Experience
  • Customer Service
  • Computer Skills

Education

Diploma -

Hunter High School
West Valley City, UT
06.2012

Skills

  • Bilingual English & Spanish
  • Very Social
  • Fast Learner
  • Teamwork
  • Self-motivated
  • Hard Worker
  • Driving with trailers
  • Forklift Experience
  • Advertising
  • Multitasking
  • Bookkeeping

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Accountant, Secretary

Utah Express Trucking
11.2021 - Current

Courier

Fedex Express
05.2019 - 01.2021

Driver

Lyft And Uber
01.2019 - 04.2019

Customer Service

TWW/TIREHUB
08.2016 - 03.2019

Brand Ambassador

Mi Preferida 104.7 FM
01.2014 - 01.2016

Sales

Tito's Tires
01.2012 - 01.2016

Customer Service

Cricket
01.2011 - 01.2012

Diploma -

Hunter High School
Marlenne Rodriguez