Summary
Overview
Work History
Education
Skills
Timeline
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Marlenny Figueroa

Harrisburg,PA

Summary

Dynamic customer service professional with a proven track record at Apple Green Chick-fil-A, enhancing customer satisfaction through effective issue resolution and relationship building. Skilled in payroll customer service and committed to operational excellence, I consistently improved service rankings and streamlined processes to elevate the customer experience.

Overview

3
3
years of professional experience

Work History

Costumer Service

Apple Green Chick-fil-A
07.2024 - 08.2025
  • Ensured exceptional customer service by promptly addressing inquiries, concerns, and complaints.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Streamlined order processing for faster customer service and increased satisfaction.
  • Developed lasting relationships with clients through exceptional customer service skills.

General Warehouse Worker

Peloton One
02.2022 - 11.2023
  • Collaborated with team members to meet daily operational goals and deadlines.
  • Followed safety protocols to minimize accidents and ensure compliance with regulations.
  • Received and processed warehouse orders using handheld scanner.

Education

GED -

Adult School
Perth Amboy, NJ
11.2022

Skills

  • Payroll customer service
  • Customer service and assistance
  • Customer service and satisfaction
  • Customer service advocacy
  • Fast food customer service
  • Excellent customer service skills

Timeline

Costumer Service

Apple Green Chick-fil-A
07.2024 - 08.2025

General Warehouse Worker

Peloton One
02.2022 - 11.2023

GED -

Adult School

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Marlenny Figueroa