Marletta Burtts
Mobile Bartender
Ellenwood,GA
13
years of professional experience
Detail-oriented operations manager skilled in staff development and inventory oversight. Focused on achieving revenue targets and optimizing workflows to drive business success.
Work History
Manager's Assistant
1 Year 2 Months- Assisted in inventory management by tracking stock levels and processing orders effectively.
- Supported daily administrative tasks, ensuring accurate documentation and timely completion of reports.
- Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
Kreative Images
6 Years 7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Operations Manager
5 Years 6 Months- Streamlined operations by implementing process improvements, enhancing efficiency across multiple distribution channels.
- Led cross-functional teams to optimize workflow and reduce transit times within the logistics network.
- Developed training programs for new hires, ensuring adherence to safety protocols and operational standards.
- Analyzed performance metrics to identify areas for improvement, resulting in increased productivity levels.
- Oversaw daily operations, ensuring compliance with company policies and regulatory requirements in all processes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Head Bartender/ Manager
6 Years 4 Months- Supervised bar operations to ensure exceptional customer service and satisfaction.
- Trained and mentored junior bartenders on mixology techniques and best practices.
- Developed innovative cocktail recipes, enhancing drink offerings and guest experience.
- Managed inventory control, ensuring availability of high-quality ingredients and supplies.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Evaluated bartender performance regularly using key metrics such as sales volume per hour or accuracy in drink preparation.
Education
High School Diploma
Skills
Customer service
Money handling
Staff training and development
Staff supervision
Staff management
Retail operations
Schedule oversight
Inventory management
Employee scheduling
Timeline
Manager's Assistant
Rainbow Shops
06.2025 - CurrentRead More
Kreative Images
Mobile Bartender
01.2020 - CurrentRead More
Operations Manager
FedEx Ground
01.2020 - 07.2025Read More
Head Bartender/ Manager
Arizona's Steakhouse
08.2013 - 12.2019Read More
Cedar Grove High
High School Diploma
Read More