Marley Favata
Aurora,CO
Summary
Emerging marketing professional with a Master’s in Marketing and a specialization in Sustainability (May 2025). Skilled in market research, brand strategy, sustainability planning, and consumer insights through high-impact graduate projects. Professional experience supporting case management in a public human services setting, demonstrating strong documentation, stakeholder communication, and project coordination skills. Eager to bring strategic thinking, creativity, and people-first marketing approaches to a full-time marketing role.
Overview
5
5
years of professional experience
Work History
Case Manager I
Rocky Mountain Human Services
10.2020 - Current
- Assist case managers by gathering, reviewing, and entering documentation into internal and state-operated database systems.
- Answer high-volume live calls, providing customer service to internal and external stakeholders and resolving inquiries efficiently.
- Track documentation requests and ensure accurate follow-up through email and system updates.
- Maintain clear communication with case managers regarding pending tasks, submitted requests, and time-sensitive issues.
- Monitor services and supports by logging notes, attaching forms, and updating statuses across systems.
- Support eligibility verification processes by coordinating with county departments and providers.
- Facilitate face-to-face meetings for service transfers and ensure timely completion of all required forms and reports.
- Provide administrative support on case management projects and assist with special assignments.
Education
Master of Science - Marketing
University of Colorado
Denver, CO05-2025
Skills
Marketing: Market Research, Brand Positioning, Sustainability Strategy, Segmentation, Go-to-Market Planning, Competitive Analysis
Research & Tools: Qualtrics, Excel, SPSS, Canva, CRM Software, Microsoft Office, Google Suite
Professional Strengths: Project Coordination, Cross-functional Communication, Data Entry & Tracking, Stakeholder Engagement, Customer Service
Timeline
Case Manager I
Rocky Mountain Human Services
10.2020 - Current
Master of Science - Marketing
University of Colorado
Similar Profiles
Natalie WisdomNatalie Wisdom
Case Manager at Rocky Mountain Human ServicesCase Manager at Rocky Mountain Human Services
Veronica LongVeronica Long
Case Manager at Rocky Mountain Human ServicesCase Manager at Rocky Mountain Human Services
Heather CatesHeather Cates
Peer Support Specialist at Rocky Mountain Human ServicesPeer Support Specialist at Rocky Mountain Human Services
Evelin Vera AlbaEvelin Vera Alba
Early Childhood Teacher at Denver Public SchoolsEarly Childhood Teacher at Denver Public Schools
Manuel GarciaManuel Garcia
Warehouse Worker at US FoodsWarehouse Worker at US Foods