Marley Guy
Holt,MI
Summary
Dedicated professional with strong background in customer service industry seeking transition towards administrative work. Skilled and adept in office management, scheduling and communication.
Highly skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Pickup Department Team Lead
Kroger Co, Inc
12.2024 - 12.2025
- Collaborated with team members to achieve project goals and improve workflow efficiency.
- Assisted in training new team members on operational procedures and safety protocols.
- Supported daily operations by coordinating schedules and task assignments among staff.
- Monitored inventory levels and reported discrepancies to ensure adequate supplies for projects.
Assests Protection Specialist
Target
03.2023 - 12.2024
- Monitored security systems to ensure safety and compliance throughout store operations.
- Conducted regular audits to identify vulnerabilities and implement corrective measures.
- Trained staff on emergency protocols, enhancing overall team preparedness and response times.
- Maintained accurate records of incidents and security measures implemented, ensuring comprehensive documentation was readily accessible for future reference.
Customer Service Associate Cashier
Lowry's Books and More
05.2020 - 02.2023
- Processed customer transactions across multiple forms of payment efficiently using POS systems.
- Resolved customer inquiries and complaints with a focus on satisfaction.
- Maintained accurate cash drawer and balanced daily transactions.
- Recognized for outstanding performance through positive customer feedback initiatives.
Education
Bachelor of Arts - Environmental Studies, English
Albion College
AlbionSkills
- Customer service
- Data entry
- Proficient Microsoft Office, Word, Excel
- Administrative support
- Professional communication
- Resourceful
- Coaching and mentoring
- Team player
Timeline
Pickup Department Team Lead
Kroger Co, Inc
12.2024 - 12.2025
Assests Protection Specialist
Target
03.2023 - 12.2024
Customer Service Associate Cashier
Lowry's Books and More
05.2020 - 02.2023
Bachelor of Arts - Environmental Studies, English
Albion College