MARLEY HANSEN
Hamden
Summary
Highly motivated Barista and Food Service Attendant with a strong work ethic and excellent customer service skills. Experienced in preparing a variety of coffee drinks and other food items. Possesses strong communication skills, enabling the ability to easily interact with customers. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Barista/Bartender
JAHO COFFEE AND WINE BAR
09.2023 - Current
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Learned how to craft a wide variety of drinks and cocktails (espresso drinks, bubble teas, smoothies, martinis, etc.)
- Became knowledgeable about a wide menu and was able to give proper recommendations (wine profile, etc.)
- Able to build positive regular customer relationships and mediate stressful interactions
Barista/Food Crafter
CANTEAN
06.2023 - 12.2024
- Worked Seasonally
- Cooked food according to recipes set by the establishment and assisted in menu development.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Displayed proficiency in operating various types of equipment such as grinders, blenders, ovens and espresso machines
- Utilized problem-solving skills to troubleshoot technical issues with coffee machines or other equipment
Cashier/Bakery Attendant
EDGE OF THE WOODS MARKET
07.2021 - 12.2024
- Originally I worked in the general store before being trained in the holistic medicine department and settling in the bakery and sandwich/juice bar.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members
- Assisted with special orders from customers including custom cakes and other items.
- Developed strong customer relationships to support satisfaction and loyalty.
Education
Bachelor of Arts - Writing, Literature and Publishing
Emerson College
Boston, MA05-2026
Skills
- Adaptive and creative
- Outing and engaging to customers
- New hire training
- Solid problem solver
- Team player
Awards
Britta Chambers Grammarian Award Recipient
Thomas Butler Award for Excellence in Creative Writing
Timeline
Barista/Bartender
JAHO COFFEE AND WINE BAR
09.2023 - Current
Barista/Food Crafter
CANTEAN
06.2023 - 12.2024
Cashier/Bakery Attendant
EDGE OF THE WOODS MARKET
07.2021 - 12.2024
Bachelor of Arts - Writing, Literature and Publishing
Emerson College
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