Marley Howard
Carrollton,TX
Summary
Dedicated Radiology Tech Assistant with over four years of experience in radiology workflows and patient care. Possess extensive knowledge in supporting PACS, RIS, and EHR systems. Proven ability to troubleshoot technical issues, train staff, and optimize clinical workflows. A team player with a strong track record of being the go-to person for all department imaging needs, contributing to department efficiency. Acquired valuable knowledge in radiologic imaging, leading towards a path in Health Information Systems and Picture Archive and Communication Systems. Eager to leverage technical expertise and healthcare IT skills in a PACS Administrator role.
Overview
9
9
years of professional experience
Work History
Radiology Tech Assistant / PSS
Baylor Scott & White Health – Greater Dallas Orthopaedics
01.2021 - Current
- Assists technologist and medical practice in managing and retrieving medical images using Ambra and Medstrat systems. Ensures efficient workflow and minimal downtime.
- Ability to effectively communicate and build relationships with external facilities for imaging needs. Skills in verbal and written communication skills for obtaining imaging.
- Experience in obtaining images via Ambra and route to designated facilities or EHR/PACS systems for provider review. Ability to uploading images by disc to appropriate systems.
- Prepares patient for exam or procedure and assist technologist for efficient exam procedures.
- Ensures that records are properly completed with patient identification data and appropriate labeling in Carestream system.
- Identifies and resolves technical issues related to PACS, ensuring smooth operations in the radiology department. Ability to place IT and Biomed service tickets.
- Quarterly meeting sessions with current PACS admin for up to date trainings and maintenance.
- Conducts one on one training sessions for new office staff on the use of PACS, enhancing their proficiency and comfort with the system.
- Ability to burn imaging discs and email imaging.
- Maintains and updates state policy and records, and office training manuals for department
Radiology Technologist Assistant / Front Office
North Star Diagnostic Imaging – Greater Dallas Orthopaedics
07.2020 - 12.2020
- Schedules and verifies patient appointments, pulls chart and prints charge ticket for daily schedule through Royal Solutions EHR
- Ensures that records are properly completed with patient identification data and appropriate labeling in Merge PACS
- Assists with patient registration duties by collecting/ verifying patient demographics and insurance information, entering changes into the system and photocopying appropriate documentation
- Accepts payments for physician/clinic services
- Completes x-ray orders as needed
- Escort patients to and from exam rooms, escort patients to x-ray imaging
- Assist x-ray technician with patients for imaging
- Upload discs of imaging to PACS for provider viewing
- Print imaging or burn discs of imaging for patients and providers
Customer Service / Shipping/ Assistant Baker
Chelle’s Macarons
07.2018 - 07.2020
- Prepare documents, such as work orders or shipping orders, to route materials. Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications
- Utilized software tools for generating labels, tracking shipments, and managing inventory efficiently.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Retail Sales Associate
Gap
08.2017 - 02.2018
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Retail Sales Associate
Kohl’s Department Store
05.2015 - 10.2015
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers.
Education
Bachelors, in IT Management (B.S) -
Wester Governor’s University (Online)
Dallas, TXAssociate of Science -
El Centro College (Dallas County Community College)
Dallas, TX06.2020
Skills
- PACS (Lifeimage, Ambra, Medstrat, Visage, Merge PACS)
- EMR/EHR systems (Epic, Royal Solutions, Eclinical)
- Basic knowledge of IT infrastrctureand networking
- Strong problem-solving skills for technical issues related to PACS
- Time Management
- Team Collaboration
- Relationship Building
- Workload Management
Timeline
Radiology Tech Assistant / PSS
Baylor Scott & White Health – Greater Dallas Orthopaedics
01.2021 - Current
Radiology Technologist Assistant / Front Office
North Star Diagnostic Imaging – Greater Dallas Orthopaedics
07.2020 - 12.2020
Customer Service / Shipping/ Assistant Baker
Chelle’s Macarons
07.2018 - 07.2020
Retail Sales Associate
Gap
08.2017 - 02.2018
Retail Sales Associate
Kohl’s Department Store
05.2015 - 10.2015
Bachelors, in IT Management (B.S) -
Wester Governor’s University (Online)
Associate of Science -
El Centro College (Dallas County Community College)
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