Marley Ragsdale
Tempe,AZ
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Jeremiah's Italian Ice to enhance guest experiences and contribute to store success. By mastering new POS technologies and leading in sales techniques, I significantly improved team efficiency and customer satisfaction, fostering repeat business and maintaining high cleanliness standards.
Overview
2
2
years of professional experience
Work History
Server/ Cashier
Jeremiah's Italian Ice
10.2022 - 05.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
Education
High School Diploma -
Corona Del Sol
Tempe, AZ05.2024
Marketing
Arizona State University
Tempe, AZ05.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food safety understanding
- Sales Techniques
Timeline
Server/ Cashier
Jeremiah's Italian Ice
10.2022 - 05.2024
High School Diploma -
Corona Del Sol
Marketing
Arizona State University
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