Marley Webb
Franklin Springs,GEORGIA
Summary
Adept at fostering team collaboration and excelling in customer service, I significantly enhanced dining experiences at Smitty’s Family Restaurant. My expertise in hospitality service and strong multitasking led to improved table turnover and guest satisfaction. Trained employees and resolved customer concerns, ensuring repeat business and a positive work environment.
Overview
1
1
year of professional experience
Work History
Waitress
Smitty’s Family Restaurant
12.2023 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Manager on Duty
Gabbie McFarlin
08.2023 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
High School Diploma -
Franklin County High School
Carnesville, GA05.2023
Skills
Customer Service
Timeline
Waitress
Smitty’s Family Restaurant
12.2023 - Current
Manager on Duty
Gabbie McFarlin
08.2023 - Current
High School Diploma -
Franklin County High School
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