Marley M. Quibell
Cadillac,MI
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional with excellent conflict management skills.
Overview
11
11
years of professional experience
Work History
Server
Caberfae Peaks
11.2022 - 03.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server
Ruby Tuesday
08.2012 - 03.2020
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Teller
West Michigan Credit Union
10.2015 - 04.2016
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Maintained friendly and professional customer interactions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Administrative Assistant
AutoBrokers
03.2014 - 03.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
Education
High School Diploma -
Cadillac High School
Cadillac, MI05.2010
Skills
- Cash Handling
- Punctual and Efficient
- Menu Memorization
- Calendar Management
- Phone Call Answering
- Suggestive Selling
- Price Memorization
- Stocking and Replenishing
- Order Accuracy
- Customer Service
- Cash Deposit Preparation
- Self Starter
Timeline
Server
Caberfae Peaks
11.2022 - 03.2023
Teller
West Michigan Credit Union
10.2015 - 04.2016
Administrative Assistant
AutoBrokers
03.2014 - 03.2015
Server
Ruby Tuesday
08.2012 - 03.2020
High School Diploma -
Cadillac High School