Marley Valteau
Euless,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pool Attendant
ELAP Services
Euless, TX
06.2024 - 09.2024
- Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
- Prepared snacks and hot foods for guests.
- Used proper food handler's license.
- Provided a properly sized life vest to the guest.
- Answering phone calls of guest concern.
- Selling tickets, renting out lockers, and providing swim diapers to guests.
- Checked bags for safety precautions.
- Wrist-banding younger children.
- Keeping a clean kitchen environment.
Ice Cream Scooper
Bruams
Colleyville, TX
02.2024 - 05.2024
- Produced consistent ice cream-based beverages by following recipe guidelines for assembly and preparation.
- Served and scooped ice cream, following sizing specifications.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Educated customers on the most recent ice cream flavors, ingredients, and nutritional details.
- Informed shift leaders or management of obstacles or issues during shifts.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Monitored and replenished ice cream disposable supplies, glass serving dishes, and utensils as needed.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Cleaned counters, tables and fountain equipment, following quality checkpoints.
- Memorized menu items, identifying allergens to streamline service to customers.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Pitched in to help with additional cleaning and store tasks during busy periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Scrubbed and polished counters to remove debris and food.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Tailored orders to address customer allergies and gluten concerns.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
Trinity High School
Euless, TX05-2026
Skills
- Guest service
- Basic First Aid
- Theft Prevention
- Rules Enforcement
- Customer Service
- Work Prioritization
- Heavy Lifting
- Relationship Building
- Issue Resolution
- Verbal and Written Communication
- Good with children
- Easy to communicate with
- AP student
Affiliations
- Varsity choir member
- Soccer player
- Varsity Basketball manager
Accomplishments
- NJHS
- World geography award
- Band award
- Advanced English award
- 2 Second place all around rec soccer trophies
Certification
- Food handler's license
- Learner's driving permit license
References
References available upon request.
Timeline
Pool Attendant
ELAP Services
06.2024 - 09.2024
Ice Cream Scooper
Bruams
02.2024 - 05.2024
Trinity High School
- Food handler's license
- Learner's driving permit license
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