Marlicia Hendrix
Memphis,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Stocker
DDs Discount
Memphis, TN
02.2024 - Current
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Organized storage areas for efficient use of space.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Ensured that all products were labeled properly before stocking the shelves.
- Participated in physical inventories of stock on hand periodically.
- Faced products on shelves and displays to meet company policies.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stamped price tags on merchandise, referring to official price lists.
Sales Associate
Marshalls
Memphis, TN
11.2022 - 03.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Barista
Dunkin' Donuts
Memphis, TN
08.2022 - 11.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Assisted with catering orders for corporate clients or private parties upon request.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
Collierville, TN
07.2021 - 03.2022
- Provided customer service by taking orders, answering ques
tions and providing product information. - Operated cash registers accurately to process payments from customers.
- Maintained cleanliness of kitchen area including countertops, shelves, cabinets and floors.
- Cleaned utensils, equipment and surfaces after each shift as required by sanitation regulations.
- Trained new team members on operating procedures related to the cold line station.
- Completed daily prep work to stock and set up chill area.
- Performed closing duties at end of shift such as cleaning, sanitizing and organizing stations.
- Communicated clearly with co-workers to coordinate accurate customer orders for milkshakes, sundaes and other cold products.
- Prepared food cold products according to recipes and food safety standards to best serve customers' needs.
Education
High School Diploma -
Ridgeway High School
Memphis, TN05-2023
Skills
- Promotional support
- Order Processing
- Sales Development
- POS System Operation
- Merchandise Display
- Exceeds sales goals
- Customer Service
- Merchandising knowledge
- Exceptional customer service
- Fitting room maintenance
- Problem-Solving
- Sales expertise
Timeline
Stocker
DDs Discount
02.2024 - Current
Sales Associate
Marshalls
11.2022 - 03.2023
Barista
Dunkin' Donuts
08.2022 - 11.2022
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
07.2021 - 03.2022
High School Diploma -
Ridgeway High School