Marlene De La Rosa
Northfield
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Leader Server and Hostess
Dennys Restaurant
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Adminstrative Assistant/Legal Assistant Trainee
Diego Law Firm
02.2022 - 07.2022
- Translated Legal Documents
- Prepared Legal letters and forms
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Assistant Manager
Tracking Shot
03.2015 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree - Psycho Sociology
Atlantic Cape Community College
Mays Landing, NJ05.2026
Skills
- Positive Attitude
- Strong verbal and written communication
- Problem-Solving
- Bi-lingual
- Microsoft Office
- Legal Document Preparation
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Shift Leader Server and Hostess
Dennys Restaurant
05.2023 - Current
Adminstrative Assistant/Legal Assistant Trainee
Diego Law Firm
02.2022 - 07.2022
Assistant Manager
Tracking Shot
03.2015 - 09.2018
No Degree - Psycho Sociology
Atlantic Cape Community College