Enhanced professional soft skills through community activities such as team building, decision making, and public speaking with cohort to develop a professional network and accelerate career growth.
Gained digital marketing hard skills with a focus on Google Analytics, SEM, SEO, programmatic, paid social, and Excel (Pivot Tables, VLOOKUP, Calculations) to retrieve and analyze data on various topics.
Identified and analyzed CTR, CPC, CPA , ROI, impressions, and revenue to better understand metrics and KPIs in various hands-on workshops.
Legal Assistant/Navigator
Centro Legal de la Raza
Oakland, CA
10.2022 - 01.2024
Files clients' legal documents in relevant courts for processing such as Answers to Unlawful Detainers and court fee waivers.
Creates and updates case management and client account databases (Salesforce).
Works closely with intake team to support screening individuals over phone, email or in the office for service eligibility, assessment of legal issues, scheduling consultations, and referrals through peer-to-peer (P2P) system.
Creates and leads bilingual Know-Your-Rights presentations on intricacies of the law, fostering an informed understanding of legal rights and obligations.
Trains community leaders to share general information on tenants' rights during outreach (6 individuals per cohort).
Provides legal advice and drafts demand letters through consultations under attorney supervision.
Designed flyers, brochures, and other materials to advertise programs and services offered by the organization.
Family Center Intern
CentroNía
Washington, DC
01.2022 - 03.2022
Built professional working relationships with peers, supervisors and families.
Provided parents with help building their resumes as well as school applications for their children.
Entered data and prepared documents, spreadsheets and reports related to the resources provided by the center.
Collaborated with administrators in order to provide children and their families with events such as clothing drives and food banks.
Teacher Assistant
Orfalea Family Children's Center
Goleta, CA
09.2019 - 03.2020
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Oversaw groups of up to 36 children, maintaining optimal safety and security.
Conquered challenges of working with highly diverse student population to attain exceptional student achievement.