Marlin Vilius
North Carolina,NC
Summary
- Results-driven healthcare leader with 5+ years of progressive experience in hospital operations, environmental services, and behavioral health. Proven ability to align departmental performance with organizational strategy, improve patient experience outcomes, and lead high-performing teams in complex healthcare environments. Skilled in regulatory compliance, operational execution, and cross-functional collaboration with senior leadership.Emerging healthcare executive and Fellow of the American College of Healthcare Executives (FACHE) member, committed to advancing patient-centered care, operational excellence, and organizational growth.
Overview
7
7
years of professional experience
Work History
Director, Environmental Services
HHS, Hospital Housekeeping Systems
12.2024 - Current
- Provide strategic and operational leadership for hospital environmental services, directly supporting patient safety, infection prevention, and satisfaction outcomes.
- Partner with executive leadership to align departmental goals with hospital-wide strategic initiatives.
- Took initiative for patient experience scores with Google and helped increase scores from 2.3 stars to 3.9 stars in less than 10 months
- Oversee budgeting, staffing models, and operational performance across the department.
- Lead regulatory readiness efforts, ensuring continuous compliance with Joint Commission and state standards.
- Drive employee engagement, retention, and leadership development initiatives to build a high-performance culture.
Assistant Director, Environmental Services
Hospital Housekeeping Systems
05.2023 - 12.2024
- Managed day-to-day hospital operations, improving workflow efficiency and service delivery across multiple departments.
- Collaborated with hospital leadership on quality improvement initiatives, increasing HCAHPS “Cleanliness” scores from 62% to compliance target above 75%
- Supported workforce planning, recruitment, and training while maintaining fiscal and operational accountability.
- Promoted a culture of continuous improvement aligned with organizational mission and values.
Juvenile Probation Officer
Florida Department of Juvenile Justice
09.2021 - 04.2023
- Facilitated meeting with youth, family, school and other agencies regularly to ensure compliance with the program.
- Maintained and updated case files in accordance with the Department of Juvenile Justice standards
- Prepared and delivered report to the court with recommendations for the treatment of the juvenile and progress made.
- Scheduled drug testing and searches of the juvenile’s room and property.
- Ensured that all court obligations were met by the juvenile by imposing sanctions and filing probation violations.
- Consulted with attorneys, judges, and institutional personnel, in order to conduct pre-hearing, presentencing investigations.
- Referred probationers to community social resources for assistance.
- Conducted in office meetings and home visit to ensure probationers remained in compliance.
- Kept written records of all activities and maintained information on all offenders.
Qualified Intellectual Disabilities Professional
Fern Park Developmental Center
03.2021 - 08.2021
- Provide care for developmentally disabled adults in developmental training program.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
- Documented all patient information including service plans, treatment reports and progress notes.
- Collaborated closely with treatment team to appropriately coordinate client care services.
- Taught clients anger management techniques, relocations skills, impulse control, social skills, emotional coping skills and functional living skills.
Child Welfare Case Manager
Stream Behavioural Center
10.2019 - 12.2020
- Assessed, identified and documented abuse and neglect cases.
- Located the appropriate services and resources to enhance child welfare.
- Identified immediate threats made to a child and provide arrangements that comply with state and federal laws and agency procedures.
- Provided counselling and support services to children and family.
- Developed case plans and appropriate goals for all cases assigned.
- Substituted care placements, relative care placements and adoptive placements.
Shift Supervisor
Ocala Center for Success and Independence
01.2019 - 09.2019
- Developed work schedules, distributed duties among personnel and arranged for additional personnel as needed to ensure effective operation of all functional areas of the facility during assigned shift.
- Coordinated youths' appointments and transports and with intake/discharge procedures as needed, including receiving/releasing residents' personal property, searching for potential weapons and contraband, and completing forms.
- Worked cooperatively with other facility staff in sharing information regarding youth.
- Ensured compliance with state rules and regulations and facility policies and procedures, and ensures security of various facility areas as assigned, including conducting security checks and room searches, scheduling/overseeing periodic searches for contraband, monitoring electronic door locks and security communication devices, and monitoring residents' actions, activities and visitations.
- Ensured compliance with behavior management system, including reviewing all disciplines issued to residents, reviewing grievances and arbitrating complaints.
- Reviewed and investigated written reports on all incidents regarding use of confinement, force, or restraint.
- Maintain a high standard of role model behavior for youth.
- Participate in training and development activities as required.
Education
Master of Healthcare Leadership and Management - undefined
Southwestern
University-El Paso, TXBachelor of Science - General Studies
Columbia College of Missouri
Skills
- Leadership & Team Supervision (23 direct reports)
- Staff Training & Development
- Environmental Health & Safety (EHS) Compliance
- Quality Assurance & Improvement
- Strategic & Financial Planning
- Operational Leadership
- Healthcare Compliance & Regulatory Standards (JCAHO, CMS, OSHA)
- Quality & Performance Improvement
- Staff Recruitment, Development & Retention
- Patient Experience Enhancement (HCAHPS Metrics)
- Policy & Procedure Development
- Risk & Safety Management
- Communication & Stakeholder Engagement
- Budgeting & Cost Center Based Management
- Data Analysis & Decision Making
- Continuous Improvement
- Effective Oral & Written Communication
Accomplishments
- Operational Leadership: Directed EVS operations supporting hospital-wide patient care, safety, and compliance initiatives.
- Strategic Impact: Partnered with senior leaders to align departmental initiatives with organizational goals and long-term growth strategies.
- Patient Experience Improvement: Elevated HCAHPS performance through targeted quality initiatives.
- Leadership Development: Built and mentored high-performing teams, improving engagement and retention.
- Multi-Setting Experience: Demonstrated success across acute care hospitals, behavioral health, and community-based systems.
- Implemented the “Golden Cart” Award for employee of the Month.
Timeline
Director, Environmental Services
HHS, Hospital Housekeeping Systems
12.2024 - Current
Assistant Director, Environmental Services
Hospital Housekeeping Systems
05.2023 - 12.2024
Juvenile Probation Officer
Florida Department of Juvenile Justice
09.2021 - 04.2023
Qualified Intellectual Disabilities Professional
Fern Park Developmental Center
03.2021 - 08.2021
Child Welfare Case Manager
Stream Behavioural Center
10.2019 - 12.2020
Shift Supervisor
Ocala Center for Success and Independence
01.2019 - 09.2019
Master of Healthcare Leadership and Management - undefined
Southwestern
Bachelor of Science - General Studies
Columbia College of Missouri