Marlina Wolford
Hagerstown
Summary
I am a team player with exceptional office skills. Eager to learn new things and proficient in completing task in timely manner.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Front Desk Coordinator
Monocacy Valley Dental
Frederick
07.2020 - 02.2026
- Greeting patients, answering phones, scheduling appointments for multiple doctors and hygienists, verifying insurance benefits, preparing charts for the next day, phoning in prescriptions, Softdent computer skills, emailing X-rays and record releases to other offices, ensuring patient confidentiality
Business Receptionist
Longmeadow Family Dental Care
Hagerstown
04.2018 - 11.2020
- Daily confirmation of patient appointments, check in and out patients, collect co-pays and enter patient mail in payments, coordinate treatment plans, call in prescriptions for patients, enter new patient data, answer multi phone lines, close office and end of each day, handle patient calls with billing issues or insurance questions, send x-rays and referrals to coordinating dentist, oral surgeons etc.
Medical Assistant
Primary Care Associates
Hagerstown
06.2017 - 09.2017
- Responsibilities include opening and closing office, assisting patients with medical records, vital signs, med list, confirming patients, dictation of medical records, scanning, referrals
Business Assistant
Endodontic Associates
Hagerstown
06.2007 - 12.2016
- Responsible for opening and closing office, scheduling patient appointments, entering patient information, emailing X-rays, dictation of letters for Dr., calling in prescriptions as needed for patients, answering multiple phone lines.
Business Assistant
Allegany Dental Care
01.1995 - 01.2007
Education
Medical office Assistant continuing education
Hagerstown Community College
High School Diploma -
Williamsport High School
Skills
- PBS HP Computer
- Scheduling coordinator
- Verifying insurances
- Posting payments
- Calling in patient prescriptions
- Patient care
- Privacy of records
- Confirming appointments
- Typing letters
- Insurance Verification
- Medical Office Experience
- Multi-line Phone Systems
- Vital Signs
- Dental Receptionist
- Medical Scheduling
- Phone Etiquette
- Dental Office Experience
- Customer Service
- Medical Receptionist
- Medical Imaging
- HIPAA
- Dentrix
- Computer skills
- Veterinary experience
- Front desk
Certification
- Medical Office Assistant, 11/91, Present
- CPR Certification
- AED Certification
- BLS Certification
Additional Information
I am a team player with exceptional office skills. Eager to learn new things and proficient in completing tasks in a timely manner.
Personal Information
- Relocation: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Coordinator
Monocacy Valley Dental
07.2020 - 02.2026
Business Receptionist
Longmeadow Family Dental Care
04.2018 - 11.2020
Medical Assistant
Primary Care Associates
06.2017 - 09.2017
Business Assistant
Endodontic Associates
06.2007 - 12.2016
Business Assistant
Allegany Dental Care
01.1995 - 01.2007
Medical office Assistant continuing education
Hagerstown Community College
High School Diploma -
Williamsport High School