Marline Adekunle
Thornton,Colorado
Summary
Detail-oriented customer service professional with front desk, scheduling, and administrative experience in fast-paced settings. Expert in managing appointments, addressing inquiries, and maintaining organized records. Currently pursuing an Associate of Science while completing a surgical technician certification while having patient-facing services.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Host
Cherry Creek Grill
Denver, Colorado
04.2024 - 08.2026
- Welcomed and assisted guests in a fast-paced, high-volume environment while maintaining a professional and positive demeanor.
- Managed reservations and waitlists using restaurant management software while accurately coordinating guest information and seating availability.
- Responded to questions and special requests, identified individual needs, and provided appropriate assistance.
- Handled multiple priorities simultaneously while maintaining accuracy, efficiency, and excellent customer service.
- Communicated clearly with guests and team members to ensure a smooth and positive experience.
- Resolved customer concerns professionally and escalated issues when additional assistance was needed.
- Coordinated seating and accommodations according to individual preferences, availability, and operational needs.
Broista
Dutch Bros
Northglenn, Colorado
08.2025 - 04.2026
- Provided friendly, individualized service to a high volume of customers while maintaining accuracy and efficiency.
- Processed transactions accurately using a POS system while managing multiple responsibilities in a fast-paced environment.
- Assessed customer needs, answered questions, and communicated clearly to ensure a positive experience.
- Collaborated with team members to maintain efficient workflow during high-volume periods.
- Maintained a clean, organized, and professional work environment.
Front Desk Receptionist
Community College of Denver
Denver, Colorado
08.2024 - 08.2025
- Acted as the first point of contact for students, visitors, faculty, and staff by providing professional and welcoming front-desk support.
- Managed incoming phone calls, identified inquiry purposes, and directed individuals to appropriate departments to enhance communication flow.
- Responded to inquiries by phone and email with professionalism, efficiency, and attention to detail.
- Responded to inquiries by phone and email with professionalism and attention to detail, ensuring timely resolution of concerns.
- Assisted individuals with questions and concerns and provided appropriate information or referrals based on their needs.
- Assisted individuals with questions and concerns, providing accurate information or referrals to meet their needs.
- Balanced multiple administrative responsibilities while maintaining a professional and organized work environment.
- Supported administrative events and coordinated details with staff to ensure smooth operations.
Sales Associate
Old Navy
Broomfield, Colorado
03.2024 - 07.2024
- Guided customers in product selection and addressed individual needs, ensuring a high standard of service.
- Built rapport with customers through active listening and effective communication.
- Processed payments and handled customer transactions accurately.
- Addressed and resolved customer concerns swiftly, enhancing overall satisfaction.
- Organized sales floor and streamlined daily operations to support a welcoming shopping environment.
Sales Associate
Zumiez
Broomfield, Colorado
11.2023 - 06.2024
- Delivered personalized customer assistance by identifying needs and recommending tailored solutions.
- Responded to customer questions and concerns professionally and efficiently.
- Processed cash and credit transactions accurately.
- Facilitated special and online orders by coordinating with multiple store locations.
- Organized records to enhance store operations and ensure seamless service.
Education
Associate of Science - Anatomy
Community College of Denver
Denver, COHigh School Diploma -
Five Star Online
Westminster, COSkills
- Patient & Customer Service
- Front Desk Operations
- Appointment Scheduling
- Phone & Email Communication
- Information & Records Organization
- Customer Needs Assessment
- Data Entry & Administrative Support
- Problem Resolution
- Active Listening
- Professional Communication
- Multitasking & Time Management
- POS & Computer Systems
- Team Collaboration
- High-Volume Environment
- Confidentiality & Professionalism
- Time management
- Payment collection
Certification
CPR Certification
Timeline
Broista
Dutch Bros
08.2025 - 04.2026
Front Desk Receptionist
Community College of Denver
08.2024 - 08.2025
Host
Cherry Creek Grill
04.2024 - 08.2026
Sales Associate
Old Navy
03.2024 - 07.2024
Sales Associate
Zumiez
11.2023 - 06.2024
Associate of Science - Anatomy
Community College of Denver
High School Diploma -
Five Star Online