Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Marline Roberts

Norcross,GA
Marline Roberts

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Accumulating the knowledge to advance in making a loyal contribution within the business infrastructure. Productively manifesting its purpose that will make a positively impact on the local, foreign and domestic economy. To be effective and innovative, practicing the diplomacy of great customer service throughout and maintaining professionalism in diverse circumstances, while working together achieving results and resolution in a reasonable time frame

Overview

21
years of professional experience

Work History

Pizza Hut/Flynn Group Restaurant
Norcross, GA

Delivery Driver
01.2023 - Current

Job overview

  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Coastal Fashions International
Atlanta, GA

Freelance Fashion Designer
05.2016 - Current

Job overview

  • Created new fabric and finish, print and pattern and trim and expression standards for multiple brands.
  • Examined product samples, adjusting designs to achieve desired results.
  • Managed design process of new accessories to fit with trending clothing line.
  • Constructed and styled garments by hand and by machines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.

Amazon Distribution & Delivery Station
Union City/Alpharette, GA

Warehouse Associate
03.2022 - 07.2023

Job overview

  • Received merchandise into warehouse, relocated products using RF scanner, (Radio frequency) to stow and pick orders for customer's shipment.
  • Operating Raymond computerize cherry pick to store items in orderly and accessible manner in warehouse aisle.
  • Used pallet jacks to move palletized packages to and from warehouse locations to designated shipping dock.
  • Placed products on conveyors for final wrapping and shipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stow packages from conveyed belt to bins with RF scanner. Pick and prepared packages for the delivery driver's route.

Savannah Country Club
Savannah, GA

On-Call Banquet Server
02.2021 - 05.2022

Job overview

  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Served orders by picking up and delivering selections from kitchen.
  • Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.

Prologistix Temp Services
Pooler, GA

General Warehouse Laborer
02.2020 - 12.2020

Job overview

  • Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages with pallet jack.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.

Home Health Aid
Fayetteville, GA

Certified Nursing Assistant
02.2009 - 04.2016

Job overview

  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Assisted patients with bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Completed daily room cleaning and organizing to provide patients with clean environment.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.

Fairburn Healthcare Center
Fairburn, GA

Certified Nursing Assistant
06.2004 - 07.2006

Job overview

  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Sheraton Atlanta Downtown Hotel
Atlanta, GA

Restaurant Hostess
02.2002 - 05.2004

Job overview

  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education

May Pen Adventist High
Jamaica West Indies

High School Diploma
06.1989

University Overview

Skills

  • Positive Attitude
  • Customer Service
  • Verbal and Written Communication
  • Safe Driver Training
  • Electric Pallet Jack Certified
  • Hand Truck Operation
  • Order Picking
  • Package Scanning
  • Loading and Unloading
  • Vehicle Cleaning and Maintenance
  • Lifts up to 25-50 Pounds
  • Local Delivery
  • Attention to Detail
  • Clean Driving Record
  • Safe Driving Record
  • Valid Driver's License
  • GPS Navigation
  • Responsible Driver
  • Dependable and Reliable
  • Local Routes Understanding
  • Courteous and Polite Demeanor
  • Vehicle Maintenance
  • Problem-Solving
  • Wrapping and Boxing

Timeline

Delivery Driver
Pizza Hut/Flynn Group Restaurant
01.2023 - Current
Warehouse Associate
Amazon Distribution & Delivery Station
03.2022 - 07.2023
On-Call Banquet Server
Savannah Country Club
02.2021 - 05.2022
General Warehouse Laborer
Prologistix Temp Services
02.2020 - 12.2020
Freelance Fashion Designer
Coastal Fashions International
05.2016 - Current
Certified Nursing Assistant
Home Health Aid
02.2009 - 04.2016
Certified Nursing Assistant
Fairburn Healthcare Center
06.2004 - 07.2006
Restaurant Hostess
Sheraton Atlanta Downtown Hotel
02.2002 - 05.2004
May Pen Adventist High
High School Diploma
Marline Roberts