Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marliz Sanchez

Summary

Bilingual customer service representative with proven cash handling expertise and a strong background in team leadership. Experience includes managing staff, enhancing customer satisfaction, and maintaining a clean clinical environment. Committed to delivering quality patient care while adapting to dynamic work schedules.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

texas gas services
El Paso, USA
03.2022 - Current
  • Resolved customer inquiries at Texas Gas Services, ensuring satisfaction and timely assistance.
  • Assisted customers with inquiries regarding gas service and billing issues.
  • Resolved service-related complaints through effective communication and problem-solving.
  • Educated customers about gas safety and energy efficiency programs.

Medical Assistant

summit urgent care
El Paso, Texas
02.2025 - 03.2026
  • Supported healthcare providers during patient examinations and medical procedures to enhance patient experience.
  • Informed patients on treatment plans and preventive care measures to promote adherence and understanding.
  • Ensured clean and organized clinical environment to facilitate efficient patient care.

cashier

mafiz ice cream truck
El Paso, USA
01.2023 - 04.2024
  • Processed transactions and provided accurate change to ensure customer satisfaction in an ice cream truck.
  • Processed customer transactions efficiently on the ice cream truck.
  • Maintained accurate cash register and balanced daily sales.
  • Provided friendly customer service and answered product inquiries.

Packer

Amazon Warehouse
El Paso, USA
12.2023 - 01.2024
  • Packed items in boxes and scanned for accuracy before applying shipping stickers.
  • Packaged products efficiently for timely shipment to customers.
  • Operated packaging machinery to ensure quality and consistency.
  • Maintained cleanliness and organization in work area.

Management and Leadership

Church's Chicken
El Paso, USA
01.2022 - 12.2022
  • Resolved customer issues through effective phone communication, enhancing customer satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

College in Medical assistant -

Western Technical College
El Paso, TX
11-2023

Diploma -

East Lake High School
El Paso, TX
06-2022

Skills

  • Customer Service
  • Call center experience
  • Cash Handling
  • Spanish bilingual
  • Time management
  • Organizational skills
  • Teamwork
  • Flexibility
  • Leadership
  • Team leadership
  • Communication skills
  • Creativity

Certification

CPR Certification

Languages

English
Professional

Timeline

Medical Assistant

summit urgent care
02.2025 - 03.2026

Packer

Amazon Warehouse
12.2023 - 01.2024

cashier

mafiz ice cream truck
01.2023 - 04.2024

Customer Service Representative

texas gas services
03.2022 - Current

Management and Leadership

Church's Chicken
01.2022 - 12.2022

College in Medical assistant -

Western Technical College

Diploma -

East Lake High School
Marliz Sanchez