Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlo Dupon

North Miami Beach

Summary

Dynamic professional with extensive experience in operational management and team leadership, notably as Owner/Operator at Barton Associates.

Experience for over 25 years with customer service. Very fast learner with potential to move up very quickly.

Overview

28
28
years of professional experience

Work History

Owner/Operator

Barton Associates
06.2022 - Current
  • Managed daily operations to ensure efficient service delivery and customer satisfaction.
  • Developed strategic marketing initiatives to enhance brand visibility and attract new clients.
  • Oversaw financial management, including budgeting, forecasting, and expense control.
  • Trained and mentored staff, fostering a collaborative work environment and skill development.

Cosmetics, Well Being Manager

Sephora
12.1999 - 06.2022

Started as a sales associate and was promoted within a year to manager of cosmetics and well-being manager.

Analyzed the performances of the sales team and products.

Managing a staff of 25 or more sales associates and their schedules.

  • Facilitated training sessions to ensure compliance with industry standards and best practices.
  • Cultivated strong relationships with vendors to support organizational objectives and initiatives.

Cosmetic Sales/Retail Merchandiser

Bloomingdales
01.1998 - 10.1999
  • Analyzed sales trends to optimize product placement and enhance customer engagement.
  • Collaborated with visual merchandising team to execute seasonal displays aligned with brand standards.
  • Conducted inventory audits to ensure stock accuracy and minimize shrinkage.
  • Assisted in training new team members on merchandising practices and store presentation guidelines.

Education

Communications

Broward County Community College
Hollywood, FL
05-2001

Skills

  • Operational management
  • Customer satisfaction
  • Strategic marketing
  • Financial management
  • Team leadership
  • Vendor relationship management
  • Inventory management
  • Visual merchandising
  • Scheduling and staffing
  • Conflict resolution
  • Client relationship building

Timeline

Owner/Operator

Barton Associates
06.2022 - Current

Cosmetics, Well Being Manager

Sephora
12.1999 - 06.2022

Cosmetic Sales/Retail Merchandiser

Bloomingdales
01.1998 - 10.1999

Communications

Broward County Community College