Marlo Wisnewski
Castro Valley,CA
Summary
Over 15 years of experience in the veterinary industry, with 3 years of those years managing a 4 doctor practice. Knowledge of regulatory compliance and quality assurance to maintain high standards in patient care and staff performance. Committed and reliable, while seeking opportunities to expand skills to facilitate company growth.
Overview
16
16
years of professional experience
Work History
Practice Manager
Crystal Springs Veterinary Hospital
San Mateo, CA
09.2022 - Current
- Manage 18 parastaff and over see daily duties of entire hospital
- Implement strategies and organize schedule to optimize workflow.
- Implement and maintain a high quality standard of care to patients
- Created a hospital policy handbook
- Interview and train future employees.
- Strived to make the hospital a happy and healthy work environment for employees and clients to ensure return.
- Ordering of medical supplies and inventory.
- Developed and maintained compliance with veterinary standards and regulations.
- Analyzed financial reports to identify cost-saving opportunities within hospital operations.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
Lead Veterinary Assistant
Crystal Springs Pet Hospital
San Mateo, CA
08.2010 - 08.2022
- Lead, organized and assigned team members based on daily routine tasks
- Monitored vital signs during surgery and assisted the veterinarian.
- Assisted with polishing, removing stains and radiographs during dental procedures.
- Positioned for radiographs and operated machine.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Drew blood and properly placed IV catheters while maintaining sterilization.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Delivered excellent service to pets and their owners.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Could multitask by answering phones, checking clients in for appointments and charging them out when needed.
- Strived to keep a great relationship with co workers by being a team player.
Education
Associate of Science - Veterinary Science
Western Career College
San Jose, CA08.2009
Skills
- Teamwork and Leadership
- Patient Quality and Care
- Staff Training
- Scheduling Proficiency
Timeline
Practice Manager
Crystal Springs Veterinary Hospital
09.2022 - Current
Lead Veterinary Assistant
Crystal Springs Pet Hospital
08.2010 - 08.2022
Associate of Science - Veterinary Science
Western Career College