Marlon Cabrera Araujo
Ellenville,NY
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
year of professional experience
Work History
Dispatcher
Philip Mattricion
Ellenville, United States
01.2022 - 08.2022
- Directed dispatching, routing and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Sent out [Job title] drivers to assist [Number] hourly callers based on locations, needs and worker availability.
- Went [Number] days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received over [Number] 911 and non-emergency calls per [Timeframe] to dispatch calls to appropriate agencies and officers on duty.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Used [Software] to track and maintain case incident numbers and logs.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Camp Counselor
Samantha Bugna
Ellenville, NY
07.2021 - 08.2021
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Counseled individuals on self-discipline and personal accountability.
- Planned painting, drama productions and ceramics in preparation for rainy days or stormy weather.
- Cared for personal and health needs of disabled campers.
Education
No Degree - Psychology
St. Thomas University
Miami Gardens, FLSkills
- Problem Assessment
- Service Requests
- Work Personnel Advisement
- Personnel Monitoring
- Route Planning and Adjustment
- Service Coordination
- Customer File Maintenance
- Message and Work Order Transfer
Accomplishments
Have worked with Sherrif department in Kingston, with drive along experience.
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
Philip Mattricion
01.2022 - 08.2022
Camp Counselor
Samantha Bugna
07.2021 - 08.2021
No Degree - Psychology
St. Thomas University
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