Marlon Hernandez

Took a systematic approach to creating an effective work-flow. Prepared medications in a timely manner as well as vaccine forms. Kept track of medications that needed to be ordered and medications that were not available. Built solid rapports with patients by creating a one on one environment to help adjust their needs and wants. Maintained a great balance of customer satisfaction and work-flow to better assist the pharmacist more

diligently. Learned programs thoroughly and properly which created trust with my peers.

• Stocked, labeled and inventoried medication to keep accurate records
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
• Resolved non-routine issues like third party billing, computer system and customer service issues
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
• Answered incoming phone calls and addressed questions from customers and healthcare providers
• Communicated instructions to patients or caregivers

• Counted cash drawers and made bank deposits
• Examined merchandise to verify that it was correctly priced and displayed
• Generated repeat business through exceptional customer service
• Built relationships with customers to increase likelihood of repeat business
• Reordered inventory when it dropped below predetermined levels

Became a very helpful asset, cleaned and drove many different cars in and out of county; whether automatic or manual. Took precaution with each vehicle and ensured guidelines were practiced and followed.

• Kept showroom clean, neat and organized at all times to give areas professional and fresh appeal
• Moved cars around lot to ensure space efficiency
• Set overall vision and provided team leadership
• Monitored and maintained high level of on-time delivery reliability service and performance

• Planned and led activities to develop students’ physical, emotional and social growth
• Maintained head count and attendance sheets
• Reported on student progress, behavior and social skills to parents

This was a seasonal summer position. At Staples, I was asked to perform simple tasks like cashiering, stocking products and most of all making sure the customers always walked out satisfied. This helped for the better of my communication skills, speaking two languages only enhanced the interaction between me and the customer, even my co-workers. I was asked to take long hours for the better of Staples and executed every objective that they asked from me.

• Assisted on sales floor as needed to maintain service standards
• Assisted customers in selecting items based on needs
• Described products and services in detail

GC Youth Bureau is a first time work experience for youth aged 14-15. At a young age this job taught me patience on hot summer days but more than anything taught me how to work hard even when it's something you're not looking forward to at that particular time. There wasn't much time for slacking and if you wanted to make it easy on yourself it required both hands on deck to try and cut the day in half. I worked with peers my age, so, leadership roles had to be filled out on a maturity level. We went around our community and surrounding towns, cleaning up litter, helping the needy, assisting the elderly; even did certain deeds for the city of Glen Cove like painting old fire hydrants, even moving in furniture to our very own City Hall. I knew the only way to beat a long day was with an upbeat tempo to be able to get to all assignments. Most importantly, for a first job i was able to own my mistakes and hold myself accountable for them with great effort day in and day out.