Summary
Overview
Skills
Work History
Education
Timeline
Certification
BusinessAnalyst
Tammy Sowder

Tammy Sowder

Sanford,NC

Summary

  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

12
12
years of professional experience
1
1
Certificate

Skills

  • Problem-Solving Skills
  • Quick learner
  • Customer Satisfaction
  • Initiative
  • Self Motivated
  • Empathy and Compassion
  • Patient Confidentiality
  • Team Player
  • Organization and Prioritization
  • Computer skills

Work History

Pharmacy Technician

Alorica - Gainwell Technologies
03.2023 - 04.2023
  • Remote Pharmacy Technician - Position was cancelled while in training stage of week two.

Pharmacy Technician

Choice One Staffing - CVS/Health
12.2022 - 01.2023
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Reviewed and verified customer information and insurance provider information.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.

Pharmacy Technician

Walgreens Pharmacy
12.2020 - 12.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Office Manager

Sanford, Striping & Sealing
05.2018 - 11.2020
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Sourced vendors for special project needs and negotiated contracts.
  • Maintained CRM database with customer updates and report generation.

Human Resources/Payroll Manager

Holmes Building Systems
02.2010 - 04.2018
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Processed payroll garnishments such as tax liens and child support.
  • Calculated deductions and processed payroll for employees.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Uploaded time records into ADP system and made adjustments to create accurate database for payroll processing functions.
  • Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.

Education

Associate of Applied Science - Medical Assistant

Central Carolina Community College
Sanford, NC
06.2016

Timeline

Pharmacy Technician

Alorica - Gainwell Technologies
03.2023 - 04.2023

Pharmacy Technician

Choice One Staffing - CVS/Health
12.2022 - 01.2023

Pharmacy Technician

Walgreens Pharmacy
12.2020 - 12.2022

Office Manager

Sanford, Striping & Sealing
05.2018 - 11.2020

Human Resources/Payroll Manager

Holmes Building Systems
02.2010 - 04.2018

Associate of Applied Science - Medical Assistant

Central Carolina Community College

Certification

  • Licensed Pharmacy Technician - NC-71806
  • American Pharmacists Association - Certificate of Achievement - Pharmacy based Immunization Administration by Pharmacy Technicians

Similar Profiles

CREATE PROFILE
Tammy Sowder