Marlon Lopez
Houston,TX
Summary
Experienced Dispatch Supervisor with over 10 years of logistics expertise. Diligently monitors daily on-road performance and effectively coordinates transportation activities. Known for meticulous attention to detail, excels as a collaborative problem-solver, efficiently resolving issues and assigning drivers. Valued for team-oriented approach, possesses well-honed leadership and critical thinking skills that contribute to overall success.
Overview
11
11
years of professional experience
Work History
Domestic Logistics Coordinator
Team Worldwide
Houston, TX
12.2024 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Managed cross-functional teams for efficient project execution and timely completion.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
Assistant Operations Manager
Aztec Events And Tents
Houston, TX
04.2023 - 09.2024
- Proficient in using Point of Rental software for effective inventory management, tracking, and maintaining company assets.
- Managed a team of Crew Chiefs, drivers and helpers promoting teamwork, accountability, and high-performance standards.
- Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
- Coordinated event installations by scheduling timely deliveries and pickups, ensuring smooth execution for clients.
- Served as the main point of contact for drivers, providing accurate and detailed logistics information for deliveries and pickups.
- Managed all transportation activities between the warehouse and event sites, ensuring timely and efficient service.
- Utilized strong analytical skills to develop and implement efficient dispatching plans, solving logistical challenges.
- Assisted in maintaining inventory to support smooth event operations and transportation logistics.
- Assisted in managing events by supporting project planning, coordinating logistics, and overseeing day-of execution. Collaborated with vendors, ensured adherence to timelines, and maintained communication with stakeholders to deliver successful events.
Dispatch Manager
Prestige Transportation
Humble, US
12.2021 - 03.2024
- Experienced in utilizing SAP software to control and automate critical business functions, improving operational efficiency and speed.
- Experienced in utilizing Cartage, Airfreight, Cargo and L2L.
- Communicated effectively both verbally and in writing with customers, supervisors, vendors, and staff, addressing inquiries and resolving complaints.
- Negotiated rates with vendors and carriers to secure favorable terms and maximize cost efficiency.
- Coordinated internal resources and third-party vendors to ensure flawless execution of projects.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Dispatch supervisor-CSR
Trans logistics corp
Houston, US
10.2013 - 12.2021
- In charge of dispatching over 25 trucks at one time, actively resolving issues on daily basis.
- Experienced in utilizing Cartage, Airfreight, Cargo and L2L.
- Routed drivers daily depending each individual availability and vehicle equipment to ensure the most efficient delivery schedule.
- Followed safety and government regulations.
- Opened and closed office independently.
- Quoted different companies for hotshot and regular pickup and delivery service.
- Completed associated paperwork and required forms.
- Performed daily calls to schedule and follow up written and by phone.
- Processed customer transactions in person and over the phone.
- Accountable for hitting weekly service goals and customer expectation.
- Met customer and driver needs and requests on daily basis.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
Education
Lone Star Community College
Houston, TX01.2014
Skills
- Business Operations
- Customer Service
- Logistics
- Account Management
- Project Management
- Transportation planning/management
- Freight
- Dispatching
- Shipping & receiving
- Supply chain
- Intermodal
- LTL
- Hot shots
- Line haul
- 2PL/3PL
- Domestic airfreight
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Domestic Logistics Coordinator
Team Worldwide
12.2024 - Current
Assistant Operations Manager
Aztec Events And Tents
04.2023 - 09.2024
Dispatch Manager
Prestige Transportation
12.2021 - 03.2024
Dispatch supervisor-CSR
Trans logistics corp
10.2013 - 12.2021
Lone Star Community College