Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marlon Lopez

Houston,TX

Summary

Experienced Dispatch Supervisor with over 10 years of logistics expertise. Diligently monitors daily on-road performance and effectively coordinates transportation activities. Known for meticulous attention to detail, excels as a collaborative problem-solver, efficiently resolving issues and assigning drivers. Valued for team-oriented approach, possesses well-honed leadership and critical thinking skills that contribute to overall success.

Overview

11
11
years of professional experience

Work History

Domestic Logistics Coordinator

Team Worldwide
Houston, TX
12.2024 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Managed cross-functional teams for efficient project execution and timely completion.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
  • Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.

Assistant Operations Manager

Aztec Events And Tents
Houston, TX
04.2023 - 09.2024
  • Proficient in using Point of Rental software for effective inventory management, tracking, and maintaining company assets.
  • Managed a team of Crew Chiefs, drivers and helpers promoting teamwork, accountability, and high-performance standards.
  • Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
  • Coordinated event installations by scheduling timely deliveries and pickups, ensuring smooth execution for clients.
  • Served as the main point of contact for drivers, providing accurate and detailed logistics information for deliveries and pickups.
  • Managed all transportation activities between the warehouse and event sites, ensuring timely and efficient service.
  • Utilized strong analytical skills to develop and implement efficient dispatching plans, solving logistical challenges.
  • Assisted in maintaining inventory to support smooth event operations and transportation logistics.
  • Assisted in managing events by supporting project planning, coordinating logistics, and overseeing day-of execution. Collaborated with vendors, ensured adherence to timelines, and maintained communication with stakeholders to deliver successful events.

Dispatch Manager

Prestige Transportation
Humble, US
12.2021 - 03.2024
  • Experienced in utilizing SAP software to control and automate critical business functions, improving operational efficiency and speed.
  • Experienced in utilizing Cartage, Airfreight, Cargo and L2L.
  • Communicated effectively both verbally and in writing with customers, supervisors, vendors, and staff, addressing inquiries and resolving complaints.
  • Negotiated rates with vendors and carriers to secure favorable terms and maximize cost efficiency.
  • Coordinated internal resources and third-party vendors to ensure flawless execution of projects.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.

Dispatch supervisor-CSR

Trans logistics corp
Houston, US
10.2013 - 12.2021
  • In charge of dispatching over 25 trucks at one time, actively resolving issues on daily basis.
  • Experienced in utilizing Cartage, Airfreight, Cargo and L2L.
  • Routed drivers daily depending each individual availability and vehicle equipment to ensure the most efficient delivery schedule.
  • Followed safety and government regulations.
  • Opened and closed office independently.
  • Quoted different companies for hotshot and regular pickup and delivery service.
  • Completed associated paperwork and required forms.
  • Performed daily calls to schedule and follow up written and by phone.
  • Processed customer transactions in person and over the phone.
  • Accountable for hitting weekly service goals and customer expectation.
  • Met customer and driver needs and requests on daily basis.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.

Education

Lone Star Community College
Houston, TX
01.2014

Skills

  • Business Operations
  • Customer Service
  • Logistics
  • Account Management
  • Project Management
  • Transportation planning/management
  • Freight
  • Dispatching
  • Shipping & receiving
  • Supply chain
  • Intermodal
  • LTL
  • Hot shots
  • Line haul
  • 2PL/3PL
  • Domestic airfreight

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Domestic Logistics Coordinator

Team Worldwide
12.2024 - Current

Assistant Operations Manager

Aztec Events And Tents
04.2023 - 09.2024

Dispatch Manager

Prestige Transportation
12.2021 - 03.2024

Dispatch supervisor-CSR

Trans logistics corp
10.2013 - 12.2021

Lone Star Community College
Marlon Lopez