Summary
Overview
Work History
Education
Skills
Timeline
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Marlon McRae

Jamaica,NY

Summary

  • CEO of OTG Transport & Logistics, which is a last-mile courier business servicing the NYC Tri-State area. We specialize in regional same day deliveries of packages, message parcels, medical specimens, and general freight using high-roof cargo vans. Our customers are medical professionals, attorneys and local businesses who need reliable, same-day services not offered by larger service providers.
  • US Army veteran and avid entrepreneur. Experienced ISSO with a demonstrated history of working in the Information Technology & Services industry. Skilled in Information Assurance, RMF, Security Monitoring, and Vulnerability Assessment.

Overview

2
2
years of professional experience

Work History

CEO

OTG Transport & Logistics LLC
Queens, NY
04.2023 - Current
  • Establish lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Oversee business-wide changes to modernize procedures and organization.
  • Update business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Contact customers to confirm delivery details and locations.
  • Perform walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Properly document all specimens received using automated services.
  • Utilize GPS technology to navigate/plan delivery routes and avoid traffic congestion.
  • Build professional relationships with customers and business partners to establish trust and credibility.
  • Greet recipients, delivered packages, and parcels and acquire proper signatures for all deliveries.
  • Develop strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Implement strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Track delivery status and updated customers for expected delivery time.
  • Cultivate forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Found performance- and merit-based evaluation system to assess staff performance.
  • Establish and maintained strong relationships with customers, vendors and strategic partners.

Education

Bachelor of Science - Information Technology

Excelsior College
Albany, NY
03.2019

Associate of Arts - Information Technology

University of Central Florida
Orlando, FL
08.2010

Skills

  • Business Administration
  • Controls Systems Enhancement
  • Corporate Strategy and Development
  • Process Improvement
  • Problem Resolution
  • Resolving Shipping and Delivery Problems
  • Cost Efficiency
  • Analytical Approach
  • Mileage Tracking
  • Coordinating Efficient Routes
  • Compliance Requirements
  • Budgeting and Cost Control

Timeline

CEO

OTG Transport & Logistics LLC
04.2023 - Current

Bachelor of Science - Information Technology

Excelsior College

Associate of Arts - Information Technology

University of Central Florida