Marlon Perez Contreras
Naples
Summary
Detail-oriented professional skilled in data analysis and effective communication. Experienced in enhancing customer engagement through service excellence and strategic promotions.
- Others skill
- Computer skills: Microsoft Word, PowerPoint, Excel.
- Certifications:RBT,CPR
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Brasas
Naples
11.2024 - 08.2025
- Assisted customers with product inquiries and service requests.
- Maintained accurate cash drawer and balanced at end of shifts.
- Handled returns and exchanges according to company policies.
- Communicated promotions and loyalty programs to enhance customer engagement.
Economist
Panter Trucking
Naples
05.2023 - 09.2024
- Analyzed economic trends affecting transportation and logistics operations.
- Researched market conditions to support strategic planning initiatives.
- Evaluated pricing strategies for freight services to enhance competitiveness.
- Collaborated with operational teams to improve efficiency in resource allocation.
- Prepared reports on supply chain dynamics and their economic implications.
- Assisted in forecasting demand for trucking services based on economic indicators.
- Monitored regulatory changes impacting the trucking industry and advised stakeholders.
Education
Bachelor of Science - Ciencias Informáticas
America Lavadi Arce
Cuba 06-2012
Skills
- Data analysis
- Market research
- Client engagement
- Supply chain management
- Policy evaluation
- Effective communication
- Attention to detail
- Time management
- Functional communication training
- Feeding interventions
- Behavior reduction strategies
- Transition planning
- Data collection
- Prompting techniques
- Reinforcement strategies
- Behavioral assessment
- Error correction
- Social skills development
- Incidental teaching
- Visual supports
- Community integration
- Software installation
- System monitoring
- Data entry
- Economic analysis
- Customer service
- Report preparation
Timeline
Customer Service Cashier
Brasas
11.2024 - 08.2025
Economist
Panter Trucking
05.2023 - 09.2024
Bachelor of Science - Ciencias Informáticas
America Lavadi Arce