Marlon Rivas
Charlotte,NC
Summary
Ambitious and dedicated pre-pharmacy undergraduate student on a thriving journey to make a positive impact in the world of healthcare.
Enthusiastic about the dynamic intersection of healthcare and pharmaceuticals, I am committed to ensuring the well-being of individuals through the safe and effective dispensing of medications. My journey in the pharmaceutical realm has provided me with hands-on experience in medication management, customer care, and adherence to strict quality standards. Currently donning the role of a Pharmacy Technician at Walmart Pharmacy.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walmart Pharmacy
Waxhaw, NC
07.2023 - Current
- Prescription Processing: Receive prescription orders from patients or healthcare providers, input prescription information into the pharmacy computer system accurately, and ensure all necessary information is complete for processing.
- Insurance Processing: Verify patient insurance information, process insurance claims, and assist patients with understanding insurance coverage and copayments. Resolve any insurance-related issues or discrepancies as they arise.
- Customer Service: Provide exceptional customer service by greeting patients, answering phone calls, and addressing patient inquiries or concerns in a professional and courteous manner. Assist patients with prescription drop-off and pick-up.
- Adhering to Regulatory Compliance: Ensure compliance with all federal, state, and local regulations governing pharmacy practice, including HIPAA regulations, pharmacy laws, and controlled substance regulations.
- Patient Education: Provide patients with information about their medications, including dosage instructions, potential side effects, and proper usage. Answer patient questions and offer guidance on medication adherence and safety.
- Medication Dispensing: Accurately dispense prescription medications under the supervision of a licensed pharmacist. This includes counting tablets, measuring liquids, and packaging medications according to prescription orders.
Insurance File Scanner
All Family Dentistry
Matthews, NC
03.2019 - 03.2020
- Authorization Coordination: Coordinate pre-authorization and pre-determination processes for dental procedures requiring prior approval from insurance providers. Submit necessary documentation and follow up to obtain authorization for treatments as required.
- Patient Billing: Generate and review patient statements for dental services rendered, including co-payments, deductibles, and non-covered services. Assist patients with understanding their insurance benefits, coverage details, and financial responsibilities.
- Insurance Coding: Apply knowledge of dental procedure codes (CPT, ADA) and insurance billing codes (ICD-10) to accurately document treatments and services performed, ensuring compliance with insurance regulations and guidelines.
Warehouse Employee
Blue Stars Technology
Indian Trail, NC
02.2017 - 01.2019
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Education
High School Diploma -
Sun Valley High School
Monroe, NC06.2020
Bachelor of Science - Biology
Wingate University
Wingate, NCSkills
- Analytical
- High Efficiency
- Detail Oriented
- Communication
- Expense Analysis
- Professionalism
- Teamwork and Collaboration
- Adapability
- Pharmaceutical Operations
- Organization
Timeline
Pharmacy Technician
Walmart Pharmacy
07.2023 - Current
Insurance File Scanner
All Family Dentistry
03.2019 - 03.2020
Warehouse Employee
Blue Stars Technology
02.2017 - 01.2019
High School Diploma -
Sun Valley High School
Bachelor of Science - Biology
Wingate University