Marlon Rivera
MIAMI,FL
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
2
2
years of professional experience
Work History
Warehouse Sales Agent
Servitrans
Miami, FL
01.2025 - 02.2026
- Organized warehouse inventory and stocked shelves with incoming deliveries.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Managed inbound and outbound sales calls, identifying customer needs and recommending products to meet sales targets.
- Engaged potential clients through effective communication and relationship building.
- Collaborated with team members to streamline sales processes and improve efficiency.
Customer Service Cashier
Publix
FL
08.2024 - 12.2024
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Offered customers carry-out service at completion of transaction.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Complied with all health and safety regulations while performing job duties.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
Bachelor of Science -
Mies Bilingual
11-2020
Skills
- Customer service
- Team building
- Effective communication
- Problem resolution
- Attention to detail
- Teamwork
Languages
English
Professional
Portuguese
Limited
Timeline
Warehouse Sales Agent
Servitrans
01.2025 - 02.2026
Customer Service Cashier
Publix
08.2024 - 12.2024
Bachelor of Science -
Mies Bilingual