Marlon Urbina
West Palm Beach,FL
Summary
Customer-focused Software Analyst with 8 years of clinical background and 16+ years of experience configuring, implementing and providing user support for EMR applications, such as Epic, Cerner, and Soarian
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead Epic Orders/ASAP Analyst
Tech Mahindra/Ascension Wisconsin
05.2023 - 01.2024
- Successfully managed concurrent projects across 19 hospitals spanning 3 states within the Ascension Healthcare System, each with unique Epic software implementations
- Achievements included:
- - FDI record configuration and procedure testing to implement iConnect from Merge to support the move to hyperdrive in the TX region
- - Update Result Components (LRR's) for EAP's in an optimization LIS project for the IL region
- - Worflow analysis, provider documentation testing, order set build, preference list build for the implementation of a new eating disorder inpatient unit in the Illinois Market
- - Enhanced the lactation nurse navigator to grant specimen collection access for the WI Region
- - Implemented automated order discontinuation for repurposed PACU/NICU PLF's.
- - Created Interpreter Services security classes to allow access to flowsheet documentation from the Snapboard for the WI region - Developed a workbench report for extracting rehab flowsheet documentation
- - Oversaw the ED Bedside monitors device build.
Epic Orders Analyst Consultant
Medasource/Ascension Wisconsin
06.2022 - 01.2023
- Built Order Sets for different areas, including Perioperative Care, Anesthesiology, IR, OB, General Medicine, and other specialties to improve efficiency and quality of care.
- Provided critical Remote Go-live Support including, system list build and modification, BPA build/update EAP restrictor updates, preference list updates, Provider template/sub-template updates, Charge capture preference list profile build, Order Set modification as needed and approved during go-live, and end-user phone support, resulting in a successful implementation and smooth transition for end-users.
Epic Orders Analyst Consultant
Walker HealthcareIT/Children’s Health Eastern Ontario
01.2022 - 05.2022
- Review, Build, Testing and support of Nova Notes for Spring scheduled release for Kid’s Health Alliance.
- Support and resolution of incoming and outstanding tickets related to orders workflows.
Epic Orders Analyst
Main Line Health
03.2020 - 11.2021
- Actively configured/built multiple concurrent build tasks from various requests such as Order Set creation/updates, new EAP creation/updates, EDP & OCC creation/updates, new note type creation, procedure duplicate checking for specific labs, LVN updates to navigators.
- Evaluated service requests from customers for various system changes, or updates and timely resolved these activities; also provided tier-2 support of application incidents, including 24/7 on call coverage.
- Analyzed, built, and tested Nova notes for scheduled Epic upgrades.
- Participated in unit testing and integration testing, including any configurations, customizations and new releases, prior to production implementation.
Epic Orders Analyst
Cliniques Universitaires Saint Luc
09.2018 - 10.2019
- System build experience, including building and maintaining EAP records, editing system definitions, maintaining Workflow Engine Rules, category lists, developing and supporting navigators, customizing activities, and additional management of Clinical Administration text-side.
- Content related build experience for SmartTools, including SmartTexts, SmartPhrases, SmartLinks, Order Sets, creating and maintaining preference lists, editing/customizing print groups.
- Groundwork analysis and Adoption Session preparations for ADTs, discharge workflow, and medication reconciliation.
Epic Go-Live Support Specialist
Independent Contractor
11.2015 - 08.2018
- Provided one-on-one go-live support and trained Doctors and Clinicians on EPIC Ambulatory Electronic Medical Record; guided users to resolve technical problems over the phone.
Soarian Clinical Consultant
Pinnacle Health
03.2012 - 11.2015
- Met with different project stakeholders to gather application requirements, and then analyzed requirements to configure Soarian Clinicals Application.
- Performed unit and regression testing on Soarian Clinicals prior to Go-Lives and after Soarian updates; maintained/updated test scripts, documented/reported and followed up defects with vendor.
Clinical Systems Analyst
SIEMENS
04.2009 - 03.2012
- Analyzed/Configured/Tested/Implemented Soarian Clinicals Application for Physician and Nursing Staff.
- Analyzed and extracted data in MS Access from end user Excel files, then uploaded data to local database using SOARIAN proprietary tools.
- Updated and created test scripts to validate and test Soarian software functionalities, upgrades and performed functional, integration and regression testing for go-lives and software updates.
Healthcare Technology Consultant
Morgan Hunter
03.2008 - 01.2009
- Built Cerner’s Enterprise Scheduling Application for different hospitals within a healthcare system.
Solution Delivery Consultant
CERNER
04.2005 - 01.2008
- Built the perioperative solution, which includes surgical nursing documentation, preference cards, procedure uploads, case tracking, dynamic view, surgical reports, scheduling, and charging-for multi facility health systems in the USA.
Senior Quality Assurance Analyst
DELL
09.2002 - 04.2005
- Managed full system testing process, which included developing detailed test plans, test case set-up and execution, defect management and re-testing to verify systems met requirements.
Medical Surgical Registered Nurse
08.1997 - 03.2005
Education
Computer Science -
Texas State University
San Marcos, Texas01.2002
B.S. in Nursing -
University of Florida
Gainesville, Florida01.1997
Skills
- Epiccare Inpatient Orders Certified
- Data Courier Mover Badge
- Business Requirement Analysis
- Data Collection/Workflow Analysis
- Functional and Integrated Testing
- Track/Document Software Defects
- Application Trainer
- Basic SQL Data Upates/Queries
Certification
Texas, Active Registered Nurse License
Epic Inpatient Orders Certification
Timeline
Lead Epic Orders/ASAP Analyst
Tech Mahindra/Ascension Wisconsin
05.2023 - 01.2024
Epic Orders Analyst Consultant
Medasource/Ascension Wisconsin
06.2022 - 01.2023
Epic Orders Analyst Consultant
Walker HealthcareIT/Children’s Health Eastern Ontario
01.2022 - 05.2022
Epic Orders Analyst
Main Line Health
03.2020 - 11.2021
Epic Orders Analyst
Cliniques Universitaires Saint Luc
09.2018 - 10.2019
Epic Go-Live Support Specialist
Independent Contractor
11.2015 - 08.2018
Soarian Clinical Consultant
Pinnacle Health
03.2012 - 11.2015
Clinical Systems Analyst
SIEMENS
04.2009 - 03.2012
Healthcare Technology Consultant
Morgan Hunter
03.2008 - 01.2009
Solution Delivery Consultant
CERNER
04.2005 - 01.2008
Senior Quality Assurance Analyst
DELL
09.2002 - 04.2005
Medical Surgical Registered Nurse
08.1997 - 03.2005
Computer Science -
Texas State University
B.S. in Nursing -
University of Florida
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